Hi Thomas. Living in Switzerland I do not know much about the situation in Germany. Here I am working at the other end of the Health System, supporting mainly elderly patients and their relatives to cope with inefficient, sometimes inexistent cooperation between a multitude of players within the Health System. Therefore I do not have an overview…Read more

Thank you Thomas, very helpful indeed.
Process Illiteracy seems to be the starting point in many organisations, so there is a lot of room for improvement.
For german-speaking readers:
https://www.din.de/de/service-fuer-anwender/normungsportale/gesundheit/aktuelles/qualitaetsmanagement-im-gesundheitswesen-977732

For English version try https://sublimd.com/en/

In Switzerland, a company named sublimd.com seems to be doing a good job in this field – I like to look at existing solutions before inventing a new one (not sure whether they are in UK yet).
https://sublimd.com/de/