I have worked in regional and national knowledge and library service roles in the NHS for over 19 years. I was previously the National Programme Manager tasked with overseeing the initial implementation of Knowledge for Healthcare. Before joining the NHS, I spent 10 years in the private sector. I worked worked as a Knowledge Manager for Accenture and an Information Scientist for Hewlett Packard. I began my career as a Graduate Trainee Librarian at the University of Glasgow. Louise holds an MSc in Healthcare Leadership, an MBA and an MA in Information and Library Management.