Expert by experience Patient Advocate
Katie Clarke-Day
NHS England
England - East Midlands
Member's groups
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Learning from Excellence
Whilst it is important to learn from events where things have not gone well, the majority of healthcare interactions go safely. Despite this, we have focus the much of our learning about safety from adverse […]
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Ambulance Services and QI
Leading on quality improvement initiatives and developing quality improvement capability across pre-hospital care requires different approaches to other types of quality improvement. This group offers a space to […]
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Urgent and Emergency Care
The importance of keeping the front door of acute services open, flowing and safe for patients has never been greater. With a relentless increase in numbers attending ED, OOH services at breaking point in the […]
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Q Connectors
A network for members who love connecting people and ideas across boundaries (and who can help push the boundaries of what’s possible for all of us in Q).
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Making use of patient experience
Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]
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Co-production
In co-produced health care, organisations work with people who use services, carers and communities in equal partnership. It’s easy to do it wrong and quite hard to get it right, but it isn’t rocket science, and […]
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Understanding alternatives to traditional models of outpatients
This group is open to anyone interested in discussing, exploring and collaborating on project ideas for the Q Exchange 2019 theme, “Understanding alternatives to traditional models of outpatients”
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Primary Care
This group is open to anyone working in or interested in primary care. It is convened by Rammya Mathew, who is a London based GP with an interest in quality improvement. This group is a learning space – it’s not […]
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QI in Mental Health
Special Interest Group to support the sharing of ideas and good practice for QI across all Mental Health settings. The group will encourage the sharing of ideas and approaches to the use of QI within MH settings […]
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Q Lab – peer support group
This is a group for people interested in peer support in health and care. It was started as part of the Q Lab pilot challenge in 2017.
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Mental health and persistent pain
This group is for people interested in mental health and persistent pain.
It was created as part of the Q Lab’s project, in partnership with Mind, focusing on the experiences of people living with both mental h […]