Thomas John Rose's activity

In group: Service Design

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    Thomas John Rose posted an update in the group Service Design 3 weeks, 1 day ago

    The webinar wasn’t up to much anyway so you didn’t miss anything. Anyway here is a bit on the PACA (PDSA) cycle. It’s part of Continuous Improvement (CI) not QI. Not no mention of improvement science or a lengthy report. See: https://aviationsafetyblog.asms-pro.com/blog/what-is-plan-do-check-act-pdca-in-sms?21&utm_content=314751253&utm_medium=social&utm_source=twitter&hss_channel=tw-148868484

     

    • Profile picture of Hilda Campbell MBE
      Hilda Campbell MBE replied 3 weeks ago

      Hi Tom
      I am sorry turnout for the webinar was not what you had hoped. I don’t think it would have been the topic just that it feels just now that people are finding it harder and harder to create the space for the learning and reflection that can make the work not so time consuming. Maybe that is worthy of a cross group discussion in its own right, how do we find ways to stop being so busy while simultaneously being more productive?

      • Profile picture of Thomas John Rose
        Thomas John Rose replied 3 weeks ago

        Thanks Hilda. 100 odd registered and 50 odd logged on so it was not too bad. No many from the Q Community though. I did find that a bit disappointing. Some good feedback and further/ongoing discussions though.

    • Profile picture of Hilda Campbell MBE
      Hilda Campbell MBE replied 3 weeks ago

      Wow over a 100 registered shows the level of interest and around 50 logged on which is usual, around 50% people attend, that’s a lot, celebrate what was achieved. I am hopeful that the new site may make it easier for people to know what is happening and how to get involved. 50 people coming and good feedback and ongoing discussions that to me is a job well done 🙂