Jem Ramazanoglu's activity
In group: Culture of Continuous Improvement
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Jem Ramazanoglu posted an update in the group Culture of Continuous Improvement 4 months, 2 weeks ago
Is anyone currently developing/revising a leadership for improvement programme? Following the launch of NHS Impact, we are starting to revise our internal leadership development offering to support the development of the knowledge, skills and behaviours of managers in supporting a whole organisational approach to improvement.
NHSE are leading the co-design of the Improvement Leadership programme for Boards, but there doesn’t seem to be a plan to develop anything for all the other leaders and managers who would be expected to do the day to day leadership and management of an organisational improvement system.
It seems that it might be sensible to have a high quality set of resources that we can all use to build our own internal programmes rather than each of us re-inventing the wheel. I have spoken to a few peers that have expressed an interest in collaborating on something like this. Just wondered if there is anything already in train/available that we might be able to link with. If not, are there others who might be interested in collaborating in this space?
Clauses 9 and 10 of the new healthcare QMS standard would be a good guide. They are a good initial design/implementation starting point for a QMS/SMS.
Thanks Tom. I’m trying to get hold of a copy of the new standard. Just battling with procurement processes so haven’t managed it yet!
Hi Jem – a somewhat related issue: any idea if a peer-to-peer learning approach is being developed so different ICSs can learn from each other, in the most targeted way, around NHS IMPACT?
Q member Chris Collison – who led the Q Exchange project on the QI capabilities framework – showed me how the NHS IMPACT self-assessment framework/results can be fed into ‘River’ and ‘Stairs’ diagrams that make very visible where the biggest learning needs are, which ICSs are best-suited to learning from each other and so on – ie learning from the expertise that’s already in the system.
If this peer-to-peer learning approach could be useful to anyone in particular, do let me know…
The North East and Yorkshire part of NHSEI are pulling together a regional conversation on Impact – I would imagine others will be doing the same
Hi Sarah – thanks, that’s interesting to hear. Do you know anyone I could get in touch with who’s involved in pulling that regional conversation together…?
Thanks Matthew – sounds interesting. I like the river diagram approach. Might need someone to hold the ring on it but it is a good way to connect with knowledgeable colleagues.
We are having similar conversations up in Cheshire and Merseyside about this Matthew. We’ve done some high level scoping of what each provider has but nothing further than that at this stage. If you would like to send me your email address I’ll join you up with our ICB colleagues? @liamjohndoyle
Hi Jennie,
Let me know how you get on. I’d be keen to know if there is a gap in this area more generally as have been considering something like the Quality Coach Development Programme project (https://q.health.org.uk/resource/quality-coach-development-programme/), but for improvement leadership. If there is already something we can use then that would be ideal. If there is a gap however, then it might be worth putting some effort into this kind of project.
Have a look at: https://catmalvern.co.uk/Lectures/Lecture09/Impact%20vs%20ISO.pdf