Listening is crucial to the bottom up, new power rebalancing of the NHS and Q could be central to this.

Mandy Rudczenko shares the inspirations and experiences of her improvement journey and invites people to join Q's 'Co-production' Special Interest Group.

The first Q members welcome event – in the North East and North Cumbria on 22 March – offered a real sense of community to the 120 new joiners. Q Community Manager Matthew Mezey shares his experience.

Q member Elizabeth Angier recently attended the Institute for Continuous Improvement in Public Services (ICiPS) 'Back to the Future' conference in York. She got in touch to tell us about her experience of the conference and to share how other Q members might benefit from taking advantage of the ICiPs membership that is available via Q.