Miles Sibley, of the Patient Experience Library, shares his improvement journey and invites people to join the 'Making Use of Patient Experience' Q special interest group that he has launched, with Mark Sadler.

Now that the pilot Lab is up and running, there will be regular updates about how it’s progressing. In this first update, Libby reflects back on the three weeks since the challenge was announced.

Tracy Broom, Associate Director – Patient Safety Collaborative, Wessex AHSN, tells us about her experience of Q so far and the value of joining.

Rebecca Harriott, Consultant, SW AHSN, shares her improvement journey and invites people to join the Q special interest group ‘Redesigning the organisational landscape’, for people working on developing integrated commissioning and accountable care systems.

Yitka Graham, Senior Lecturer in Public Health, University of Sunderland, shares her improvement journey and invites people to join the Q special interest group on Developing Research Capacity in Quality Improvement.

Q member Sibylle Erdmann shares her experience as a carer - as heard at the IHI conference - about the challenge of patient involvement and why little 'i' involvement is not enough.

Jo Habben and Melanie Ottewill share the novel Serious Incident training they developed as a part of the Kent Surrey and Sussex Patient Safety Collaborative Serious Incident Community of Practice. It includes a Human Factors approach and experiential Duty of Candour training.

Q members were amongst many at a recent AQuA event looking to learn about the increasingly influential Dutch care model – Buurtzorg – and its gradual emergence in the UK. Buurtzorg has 10,000 staff, no managers and an administrative back-office of only 50. Health Foundation Improvement Fellow Bryan Jones shares his experience of the day.