Melanie Harries (She/Her)
Quality & Performance Improvement Manager
NHS Wales Delivery Unit
Wales
Member's groups
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Organisational Resilience & Safety-II
We strive to provide high quality, safe care whilst operating in a complex environment, facing considerable uncertainty on a daily basis. The degree of volatility, complexity, uncertainty and ambiguity is […]
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Human Factors
This group aims to link with members who are interested in developing human factors capability within the NHS. In the East Midlands, there is some work on this and we now have six human factors projects being […]
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Learning from Excellence
Whilst it is important to learn from events where things have not gone well, the majority of healthcare interactions go safely. Despite this, we have focus the much of our learning about safety from adverse […]
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Psychological Safety in Health and Social Care
A group to help grow cultures where knowledge and innovation flourish because people feel safe to contribute their ideas – resulting in better clinical outcomes and staff wellbeing.
The group is co-convened by […]