In my role at Norfolk and Norwich University Hospital I have oversight of the Quality Improvement projects happening across our Trust, and provide support and guidance to colleagues on how to run their projects. I use the online platform Life QI to log and monitor the progress of projects. I also teach Quality Improvement, including our one-day Quality Service Improvement and Redesign (QSIR) Fundamentals course and our 5-day QSIR Practitioner course, which is delivered both face to face and virtually. I particularly enjoy applying Project Management tools and achieved my Associate Project Manager (APM) Level 4 qualification in 2021.