Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Pathway to Equity: working with young people to reduce hospital appointment non-attendance
Case study25 September 2025 6 minute readAn initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Children and young people
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Transforming urology pathways to improve care and reduce delays
Case study18 September 2025 5 minute readA new urology services model successfully improved support for patients by providing care much earlier in the pathway in an enhanced primary care setting.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Collaboration
- Flow
- Innovation
- Spread and adoption
- Services
- Community services
- Primary care
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Podcasts: Sharing others’ stories of improvement
Case study17 September 2025 2 minute readHere we share a selection of podcasts from some of those exploring new ways into improvement in health and care.
Topics- Health sector challenges
- Improvement and innovation
- Leadership and management
- Quality of care
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AI and quality improvement resources
Toolkit22 August 2025 3 minute readA collection of resources, articles and groups on AI and quality improvement.
Topics- Improvement and innovation
- Spread and adoption
- Quality of care
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Writing a compelling business case for improvement and innovation: top tips
Guide20 August 2025 4 minute readDrawing on real-life experience, this resource outlines things to think about when crafting a business case that stands out – including the key elements and how to garner support.
Topics- Improvement and innovation
- Leadership and management
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Creating a thriving community hospitals network
Case study6 June 2025 6 minute readHow the Community Hospitals Association, supported by Q, established a UK-wide network to nurture quality improvement in community hospitals.
Topics- Health sector challenges
- COVID-19 and recovery
- Improvement and innovation
- Collaboration
- Networking
- Services
- Community services
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Improving patient safety with the Blackpool Safety Barometer virtual dashboard
Case study21 May 2025 5 minute readBlackpool Teaching Hospitals NHS Foundation Trust has empowered frontline staff to improve patient safety with a dashboard that brings safety metrics into one place.
Topics- Improvement and innovation
- Systems change
- Leadership and management
- Management systems
- Quality of care
- Patient safety
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Using virtual QI games to boost learning
Case study1 May 2025 5 minute readHow the gamification of training can engage staff and boost improvement capacity in health and care.
Topics- Digital and data
- Analytics and data
- Digital technology
- Improvement and innovation
- Innovation
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Exploring what it means to work with a sense of joy
Case study30 April 2025 4 minute readThe Joy in Work project aimed to enhance the fulfilment of health care staff through virtual sessions on quality improvement, collaboration, and work-life balance.
Topics- Improvement and innovation
- Improvement culture
- Leadership and management
- Leadership
- Organisational development
- Workforce and people
- Quality of care
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Reawakening Q’s coaching for improvement group
Case study29 April 2025 4 minute readUsing a high-impact engagement programme approach with a focus on member experience, this Q team has reinvigorated Q’s Coaching Improvement group
Topics- Improvement and innovation
- Improvement culture
- Spread and adoption
- Leadership and management
- Leadership
- Management systems
- Organisational development
- Workforce and people