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Resources

Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.

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  • An initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.

    Topics
    • Health sector challenges
    • Access and waiting times
    • Equity, diversity and inclusion
    • Health and prevention
    • Improvement and innovation
    • Co-production
    • Collaboration
    • Spread and adoption
    • Quality of care
    • Patient experience
    • Person-centred care
    • Services
    • Children and young people
  • Transforming urology pathways to improve care and reduce delays

    Case study
    18 September 2025 
    5 minute read 

    A new urology services model successfully improved support for patients by providing care much earlier in the pathway in an enhanced primary care setting.

    Topics
    • Health sector challenges
    • Access and waiting times
    • Improvement and innovation
    • Collaboration
    • Flow
    • Innovation
    • Spread and adoption
    • Services
    • Community services
    • Primary care
  • Podcasts: Sharing others’ stories of improvement

    Case study
    17 September 2025 
    2 minute read 

    Here we share a selection of podcasts from some of those exploring new ways into improvement in health and care.

    Topics
    • Health sector challenges
    • Improvement and innovation
    • Leadership and management
    • Quality of care
  • AI and quality improvement resources

    Toolkit
    22 August 2025 
    3 minute read 

    A collection of resources, articles and groups on AI and quality improvement.

    Topics
    • Improvement and innovation
    • Spread and adoption
    • Quality of care
  • Drawing on real-life experience, this resource outlines things to think about when crafting a business case that stands out – including the key elements and how to garner support.

    Topics
    • Improvement and innovation
    • Leadership and management
  • Creating a thriving community hospitals network

    Case study
    6 June 2025 
    6 minute read 

    How the Community Hospitals Association, supported by Q, established a UK-wide network to nurture quality improvement in community hospitals.

    Topics
    • Health sector challenges
    • COVID-19 and recovery
    • Improvement and innovation
    • Collaboration
    • Networking
    • Services
    • Community services
  • Blackpool Teaching Hospitals NHS Foundation Trust has empowered frontline staff to improve patient safety with a dashboard that brings safety metrics into one place.

    Topics
    • Improvement and innovation
    • Systems change
    • Leadership and management
    • Management systems
    • Quality of care
    • Patient safety
  • Using virtual QI games to boost learning

    Case study
    1 May 2025 
    5 minute read 

    How the gamification of training can engage staff and boost improvement capacity in health and care.

    Topics
    • Digital and data
    • Analytics and data
    • Digital technology
    • Improvement and innovation
    • Innovation
  • Exploring what it means to work with a sense of joy

    Case study
    30 April 2025 
    4 minute read 

    The Joy in Work project aimed to enhance the fulfilment of health care staff through virtual sessions on quality improvement, collaboration, and work-life balance.

    Topics
    • Improvement and innovation
    • Improvement culture
    • Leadership and management
    • Leadership
    • Organisational development
    • Workforce and people
    • Quality of care
  • Reawakening Q’s coaching for improvement group

    Case study
    29 April 2025 
    4 minute read 

    Using a high-impact engagement programme approach with a focus on member experience, this Q team has reinvigorated Q’s Coaching Improvement group

    Topics
    • Improvement and innovation
    • Improvement culture
    • Spread and adoption
    • Leadership and management
    • Leadership
    • Management systems
    • Organisational development
    • Workforce and people
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