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Resources

Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.

32 results
  • Leading Improvement in Health and Care podcast

    Case study
    18 November 2024 
    7 minute read 

    Sharing stories and exploring the challenges of people making changes across systems.

    Topics
    • Improvement and innovation
    • Leadership and management
  • Creative Approaches to Problem Solving

    Toolkit
    5 September 2024 
    1 minute read 

    Q’s toolkit of 25 tried-and-tested methods for creative collaboration and problem-solving.

    Downloads
  • Implementing patient initiated follow-up

    Case study
    30 August 2024 
    5 minute read 

    A phased approach to improve access to services, NHS Surrey Heartlands CCG.

    Topics
    • Health sector challenges
    • Access and waiting times
    • Improvement and innovation
    • Process improvement
    • Quality of care
    • Timeliness and efficiency
  • Developing system-wide improvement approaches

    Framework
    29 August 2024 
    3 minute read 

    Five principles for working across local systems to develop shared improvement approaches

  • Improving across health and care systems: a framework

    Framework
    29 August 2024 
    10 minute read 

    Find out more about our framework, developed to support those creating strategies to improve health and care across systems.

  • Using Lean to redesign pathways

    Case study
    29 August 2024 
    4 minute read 

    The benefits of applying a Lean improvement methodology to make service changes to improve productivity, clinician capacity and patient experience.

    Topics
    • Digital and data
    • Digital technology
    • Measurement for improvement
    • Health sector challenges
    • Integration
    • Improvement and innovation
    • Improvement research and evaluation
  • Local system collaboration to address care backlogs

    Case study
    29 August 2024 
    6 minute read 

    Birmingham and Solihull Integrated Care System tackled pre-COVID care backlogs by innovating workflows, reducing outpatient referrals via Advice and Guidance, and boosting post-op recovery capacity.

    Topics
    • Improvement and innovation
    • Collaboration
    • Innovation
    • Networking
    • Quality of care
    • Patient experience
    • Timeliness and efficiency
  • Embedding analytics to improve inpatient flow

    Case study
    29 August 2024 
    4 minute read 

    Integrating data and analytics in improvement programmes enhances inpatient flow, but cultural and system-level changes are crucial to realising full benefits, as seen in system collaboration.

    Topics
    • Quality of care
    • Patient experience
    • Person-centred care
    • Timeliness and efficiency
  • Developing a peer-to-peer coaching service

    Case study
    29 August 2024 
    4 minute read 

    Learning from co-designing a volunteer peer coaching service to enable more people to safely join the Patient Initiated Follow Up pathway.

    Topics
    • Improvement and innovation
    • Co-production
    • Networking
    • Leadership and management
    • Workforce and people
  • Implementing Patient Initiated Follow Up in NHS Surrey

    Case study
    24 August 2024 
    5 minute read 

    The short-term benefits of implementing a Patient Initiated Follow Up (PIFU) pathway for prompting services to validate and better understand their patient lists.

    Topics
    • Improvement and innovation
    • Patient and public involvement
    • Quality of care
    • Patient experience
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