Resources

Sharing stories and exploring the challenges of people making changes across systems.

Q’s toolkit of 25 tried-and-tested methods for creative collaboration and problem-solving.

A phased approach to improve access to services, NHS Surrey Heartlands CCG.

Five principles for working across local systems to develop shared improvement approaches

Find out more about our framework, developed to support those creating strategies to improve health and care across systems.

The benefits of applying a Lean improvement methodology to make service changes to improve productivity, clinician capacity and patient experience.

Birmingham and Solihull Integrated Care System tackled pre-COVID care backlogs by innovating workflows, reducing outpatient referrals via Advice and Guidance, and boosting post-op recovery capacity.

Integrating data and analytics in improvement programmes enhances inpatient flow, but cultural and system-level changes are crucial to realising full benefits, as seen in system collaboration.

Learning from co-designing a volunteer peer coaching service to enable more people to safely join the Patient Initiated Follow Up pathway.

The short-term benefits of implementing a Patient Initiated Follow Up (PIFU) pathway for prompting services to validate and better understand their patient lists.