Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Podcast: Leading Improvement in Health and Care
Case study18 November 2024 7 minute readSharing stories and exploring the challenges of people making changes across systems.
Topics- Improvement and innovation
- Leadership and management
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Creative approaches to problem solving
Toolkit5 September 2024 2 minute readQ’s toolkit of 25 tried-and-tested methods for creative collaboration and problem-solving.
Topics- Health sector challenges
- Productivity
- Improvement and innovation
- Collaboration
- Complexity
- Improvement capability
- Process improvement
- Systems change
Downloads-
PDF 3.2 MB 30 pages 29 minute read
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Implementing patient initiated follow-up
Case study30 August 2024 5 minute readA phased approach to improve access to services at NHS Surrey Heartlands Clinical Commissioning Group.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Process improvement
- Quality of care
- Timeliness and efficiency
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Developing system-wide improvement approaches
Framework29 August 2024 3 minute readFive simple principles for working across local systems to develop shared improvement approaches for health and care.
Topics- Improvement and innovation
- Collaboration
- Complexity
- Improvement culture
- Spread and adoption
- Systems change
- Leadership and management
- Management systems
- Workforce and people
Downloads-
PDF 907.2 KB 1 page 1 minute read
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Improving across health and care systems
Framework29 August 2024 10 minute readPlan and deliver large-scale health and care improvements across systems with this detailed framework developed in collaboration with sector leaders and aligned with NHS IMPACT.
Topics- Improvement and innovation
- Complexity
- Flow
- Improvement culture
- Process improvement
- Systems change
- Leadership and management
- Leadership
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FrameworkImproving across health and care systemsPDF 717.6 KB 1 page 1 minute read
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Using Lean to redesign pathways
Case study29 August 2024 4 minute readApplying learning from Lean improvement training to streamline paediatric care pathways.
Topics- Digital and data
- Digital technology
- Measurement for improvement
- Health sector challenges
- Integration
- Improvement and innovation
- Improvement research and evaluation
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Local system collaboration to address care backlogs
Case study29 August 2024 7 minute readImplementing new pathways with advice and guidance and enhanced perioperative care in Birmingham and Solihull.
Topics- Improvement and innovation
- Collaboration
- Innovation
- Networking
- Quality of care
- Patient experience
- Timeliness and efficiency
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Developing a peer-to-peer coaching service
Case study29 August 2024 4 minute readHow peer-to-peer coaching is increasing access to supported self-management for people with long-term health conditions.
Topics- Health sector challenges
- Long-term conditions
- Improvement and innovation
- Co-production
- Innovation
- Networking
- Leadership and management
- Workforce and people
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Quality Management Systems: resources to help you get started
Guide22 July 2024 11 minute readDraw learning and inspiration from different frameworks, tools and methods that others have used.
Topics- Improvement and innovation
- Complexity
- Improvement research and evaluation
- Innovation
- Process improvement
- Systems change
- Leadership and management
- Management systems
- Organisational development
- Quality of care
- Clinical effectiveness
- Patient experience
- Patient safety
- Timeliness and efficiency
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Nurturing and weaving networks
Toolkit25 May 2024 2 minute readTools, ideas and resources to help support people working in health and care improvement with working across multiple networks.
Topics- Improvement and innovation
- Co-production
- Collaboration
- Improvement capability
- Improvement culture
- Networking
Downloads-
FrameworkCuriosity poster – a first stepPDF 410.8 KB 1 page 1 minute read
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PDF 4.2 MB 23 pages 20 minute read
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PDF 13.3 MB 92 pages 81 minute read