Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Exploring what it means to work with a sense of joy
Case study30 April 2025 4 minute readThe Joy in Work project aimed to enhance the fulfilment of health care staff through virtual sessions on quality improvement, collaboration, and work-life balance.
Topics- Improvement and innovation
- Improvement culture
- Leadership and management
- Leadership
- Organisational development
- Workforce and people
- Quality of care
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Reawakening Q’s coaching for improvement group
Case study29 April 2025 4 minute readUsing a high-impact engagement programme approach with a focus on member experience, this Q team has reinvigorated Q’s Coaching Improvement group
Topics- Improvement and innovation
- Improvement culture
- Spread and adoption
- Leadership and management
- Leadership
- Management systems
- Organisational development
- Workforce and people
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Developing system-wide improvement approaches
Framework29 August 2024 3 minute readFive simple principles for working across local systems to develop shared improvement approaches for health and care.
Topics- Improvement and innovation
- Collaboration
- Complexity
- Improvement culture
- Spread and adoption
- Systems change
- Leadership and management
- Management systems
- Workforce and people
Downloads-
PDF 907.2 KB 1 page 1 minute read
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Improving across health and care systems
Framework29 August 2024 10 minute readPlan and deliver large-scale health and care improvements across systems with this detailed framework developed in collaboration with sector leaders and aligned with NHS IMPACT.
Topics- Improvement and innovation
- Complexity
- Flow
- Improvement culture
- Process improvement
- Systems change
- Leadership and management
- Leadership
Downloads-
FrameworkImproving across health and care systemsPDF 717.6 KB 1 page 1 minute read
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Nurturing and weaving networks
Toolkit25 May 2024 2 minute readTools, ideas and resources to help support people working in health and care improvement with working across multiple networks.
Topics- Improvement and innovation
- Co-production
- Collaboration
- Improvement capability
- Improvement culture
- Networking
Downloads-
FrameworkCuriosity poster – a first stepPDF 410.8 KB 1 page 1 minute read
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PDF 4.2 MB 23 pages 20 minute read
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PDF 13.3 MB 92 pages 81 minute read
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Improvement Collaborative Handbook
Toolkit16 October 2023 2 minute readTools to successfully lead, plan and implement an improvement collaborative to improve the safety and quality of health care.
Topics- Improvement and innovation
- Collaboration
- Improvement capability
- Improvement culture
- Process improvement
- Spread and adoption
- Leadership and management
- Workforce and people
Downloads-
PDF 7.8 MB 59 pages 74 minute read
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Quality Management Systems webinar series
Guide20 June 2023 3 minute readWatch the recordings from our two sets of webinars exploring Quality Management Systems (QMS) in health and care.
Topics- Improvement and innovation
- Collaboration
- Improvement capability
- Improvement culture
- Leadership and management
- Management systems
- Quality of care
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Human Factors Guide
Guide28 January 2022 2 minute readThis guide offers a practical place to begin understanding the power and insight of human factors and how to use them to improve safety, quality and efficiency for patients and staff.
Topics- Improvement and innovation
- Improvement culture
- Innovation
- Process improvement
- Leadership and management
- Workforce and people
- Quality of care
- Clinical effectiveness
- Patient safety
Downloads-
PDF 4.4 MB 102 pages 143 minute read
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Better productivity and experience: embedding an improvement system
Case study24 November 2021 6 minute readTransferable learning from Guy’s and St Thomas’ vaccination service.
Topics- Health sector challenges
- Productivity
- Improvement and innovation
- Improvement culture
- Quality of care
- Patient experience
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Quality improvement made simple
Guide23 April 2021 2 minute readA guide for those thinking about how to re-design or develop new processes, pathways and services.
Topics- Health sector challenges
- COVID-19 and recovery
- Improvement and innovation
- Improvement culture
- Systems change
- Leadership and management
- Management systems
- Quality of care
- Patient safety