Opinion pieces
Diverse views and commentary from Q, community members and across the health and care improvement landscape.
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How stakeholder and journey mapping can help you understand complex challenges
24 October 2024 6 minute readRead about how Q Labs explore complexity and challenges in health care at system level using stakeholder and journey mapping.
Topics- Improvement and innovation
- Collaboration
- Complexity
- Improvement research and evaluation
- Innovation
- Patient and public involvement
- Systems change
- Leadership and management
- Workforce and people
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Lessons in hiking: the ups and downs of making change
19 June 2024 5 minute readQ member, Guddi Singh offers three approaches for keeping perspective while engaged in the change journey.
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Guddi Singh
Topics- Improvement and innovation
- Collaboration
- Complexity
- Improvement culture
- Improvement research and evaluation
- Systems change
- Leadership and management
- Leadership
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Keeping scepticism alive in health care improvement
28 March 2024 6 minute readExplore the role that philosophy can play in upholding an active culture of scepticism in health care improvement.
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Polly Mitchell
Topics- Improvement and innovation
- Complexity
- Improvement culture
- Improvement research and evaluation
- Patient and public involvement
- Leadership and management
- Policy and regulation
- Workforce and people
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Co-designing streamlined care for children’s services
21 February 2024 8 minute readQ Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.
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Clare Smith
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Co-production
- Complexity
- Patient and public involvement
- Process improvement
- Quality of care
- Patient experience
- Services
- Children and young people
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Social innovation labs: strengthening health and care improvement
30 January 2024 5 minute readThemes and insights from our recent evidence review of social innovation labs and their impact within complex systems.
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Libby Keck
Topics- Improvement and innovation
- Collaboration
- Complexity
- Improvement research and evaluation
- Innovation
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The Meaning of Quality and the Juran Trilogy
26 January 2023 6 minute readFollowing on from our webinar and blog on Designing a Quality Management System for the NHS, Dr Tom Rose takes a closer look at the Juran Trilogy, its definition of quality and how it can be applied.
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Thomas Rose
Topics- Improvement and innovation
- Complexity
- Leadership and management
- Management systems
- Quality of care
- Timeliness and efficiency
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Human factors: designing systems for safety, quality and efficiency
23 May 2022 4 minute readLoretta Jenkins explains how Ireland’s Health Service Executive (HSE) is applying human factors to improve safety, quality and efficiency in health care settings
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Loretta Jenkins
Topics- Digital and data
- Analytics and data
- Improvement and innovation
- Complexity
- Improvement culture
- Improvement research and evaluation
- Leadership and management
- Organisational development
- Workforce and people
- Quality of care
- Patient safety
- Timeliness and efficiency
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The case for building a Quality Management System
14 January 2020 6 minute readFredrik Johansson joined a Q Visit to Health Improvement Scotland (HIS) to learn about their work in developing a national quality management system and how this could help deliver high-quality care.
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Freddie Johansson
Topics- Improvement and innovation
- Complexity
- Improvement capability
- Process improvement
- Systems change
- Leadership and management
- Management systems
- Quality of care
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