Opinion pieces
Diverse views and commentary from Q, community members and across the health and care improvement landscape.
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Co-designing streamlined care for children’s services
21 February 2024 8 minute readQ Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.
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Clare Smith
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Co-production
- Complexity
- Patient and public involvement
- Process improvement
- Quality of care
- Patient experience
- Services
- Children and young people
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Learning from Q Lab: Slowing down to move forward?
10 January 2024 4 minute readLearn how organisations collaborating to reduce delays are approaching improvement in these reflections from our Q Lab workshop.
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Sarah Rae
Topics- Improvement and innovation
- Improvement research and evaluation
- Quality of care
- Person-centred care
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Clean Language in health care cuts to the chase
4 December 2023 4 minute readHow using Clean Language questions in health and care reveals what really matters.
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Judy Rees
Topics- Improvement and innovation
- Improvement research and evaluation
- Quality of care
- Patient experience
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Worldviews, logic and wicked problems: my changing approach to improvement
1 December 2023 4 minute readIn his second blog on worldviews and improvement, Q connector Andrew Ware considers how changing the logic behind improvement projects can support better outcomes.
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Andrew Ware
Topics- Quality of care
- Timeliness and efficiency
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Six ways the quality of health care is improving across the world
12 October 2023 6 minute readQ delegates share their highlights from this year’s International Society for Quality in Health Care (ISQua) conference.
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Helen Crisp
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Henry Cann
Topics- Digital and data
- Analytics and data
- Leadership and management
- Workforce and people
- Quality of care
- Patient experience
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From theory to practice: how systems thinking equips QI practitioners for real-world challenges
2 October 2023 4 minute readQ member Dan Harley discusses how systems thinking can help QI practitioners to tackle ‘wicked problems’.
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Dan Harley
Topics- Improvement and innovation
- Collaboration
- Quality of care
- Timeliness and efficiency
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Launch of UK’s first online patient experience library
26 September 2023 5 minute readMiles Sibley tells us about the first-ever digital library of patient experience evidence and its potential to become a powerful new force in tackling health inequality.
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Miles Sibley
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Quality of care
- Patient experience
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Using QI to improve joy in work
31 August 2023 6 minute readJulia Wood reflects on the Joy in Work Special Interest Group which looks at how to use QI tools to bring more enjoyment to the work day.
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Julia Wood
Topics- Improvement and innovation
- Improvement research and evaluation
- Leadership and management
- Workforce and people
- Quality of care
- Patient safety
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Solving NHS demand challenges with a sustainability lens
23 August 2023 7 minute readRachel McLean reflects on sustainability in quality improvement (SusQI) projects that show potential for improving patient care while saving staff time, saving money and reducing environmental impact.
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Rachel McLean
Topics- Health sector challenges
- Long-term conditions
- Quality of care
- Timeliness and efficiency
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Landmark suite of tools puts co-production at the centre of quality improvement
22 June 2023 5 minute readHelen Lee at NHS England’s Experience of Care co-production programme tells us about some work her team has been doing to put co-production at the centre of quality improvement.
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Helen Lee
Topics- Quality of care
- Patient experience
- Person-centred care
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