Opinion pieces
Diverse views and commentary from Q, community members and across the health and care improvement landscape.
13 results
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Applying Juran’s Trilogy in the NHS
13 March 2023 4 minute readIn his third blog in a series on designing a Quality Management System (QMS) for the NHS, Dr Tom Rose discusses how Juran’s Trilogy can be applied in a health care setting.
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Thomas Rose
Topics- Digital and data
- Digital technology
- Quality of care
- Patient safety
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Human factors: designing systems for safety, quality and efficiency
23 May 2022 4 minute readLoretta Jenkins explains how Ireland’s Health Service Executive (HSE) is applying human factors to improve safety, quality and efficiency in health care settings
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Loretta Jenkins
Topics- Digital and data
- Analytics and data
- Improvement and innovation
- Complexity
- Improvement culture
- Improvement research and evaluation
- Leadership and management
- Organisational development
- Workforce and people
- Quality of care
- Patient safety
- Timeliness and efficiency
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Learning from Excellence: the transformational power of praise
2 February 2022 6 minute readWhat if we set up a quality framework with patients and staff that used positive feedback to improve morale and model the social behaviours we want to reinforce in care settings?
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Gemma Crossingham
Topics- Digital and data
- Measurement for improvement
- Improvement and innovation
- Improvement culture
- Improvement research and evaluation
- Spread and adoption
- Systems change
- Leadership and management
- Workforce and people
- Quality of care
- Patient experience
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