Opinion pieces
Diverse views and commentary from Q, community members and across the health and care improvement landscape.
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Co-designing streamlined care for children’s services
21 February 2024 8 minute readQ Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.
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Clare Smith
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Co-production
- Complexity
- Patient and public involvement
- Process improvement
- Quality of care
- Patient experience
- Services
- Children and young people
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Clean Language in health care cuts to the chase
4 December 2023 4 minute readHow using Clean Language questions in health and care reveals what really matters.
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Judy Rees
Topics- Improvement and innovation
- Improvement research and evaluation
- Quality of care
- Patient experience
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Six ways the quality of health care is improving across the world
12 October 2023 6 minute readQ delegates share their highlights from this year’s International Society for Quality in Health Care (ISQua) conference.
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Helen Crisp
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Henry Cann
Topics- Digital and data
- Analytics and data
- Leadership and management
- Workforce and people
- Quality of care
- Patient experience
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Launch of UK’s first online patient experience library
26 September 2023 5 minute readMiles Sibley tells us about the first-ever digital library of patient experience evidence and its potential to become a powerful new force in tackling health inequality.
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Miles Sibley
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Quality of care
- Patient experience
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The value of death: how can we reimagine death and dying?
5 September 2023 4 minute readIn an age of medical advancements, Bethan Phillips reflects on how we can take a radical new approach to death and bereavement.
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Bethan Phillips
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Katy Saunders
Topics- Quality of care
- Patient experience
- Services
- Acute care
- End of life care
- Older people’s care
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Landmark suite of tools puts co-production at the centre of quality improvement
22 June 2023 5 minute readHelen Lee at NHS England’s Experience of Care co-production programme tells us about some work her team has been doing to put co-production at the centre of quality improvement.
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Helen Lee
Topics- Quality of care
- Patient experience
- Person-centred care
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A medic’s experience of losing her voice
25 August 2022 5 minute readRead about a medic who shared her birth experience as a maternity patient with the team who provided her care
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Sabrina Das
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Fazeela Chharawala
Topics- Health sector challenges
- Equity, diversity and inclusion
- Quality of care
- Patient experience
- Patient safety
- Services
- Maternity and neo-natal
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Learning from Excellence: the transformational power of praise
2 February 2022 6 minute readWhat if we set up a quality framework with patients and staff that used positive feedback to improve morale and model the social behaviours we want to reinforce in health and care settings?
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Gemma Crossingham
Topics- Digital and data
- Measurement for improvement
- Improvement and innovation
- Improvement culture
- Improvement research and evaluation
- Spread and adoption
- Systems change
- Leadership and management
- Workforce and people
- Quality of care
- Patient experience
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Are systems conveners the leaders the NHS needs now more than ever?
1 September 2021 7 minute readThree Q members – Isabel Ho, Esther Hall and Carl Davies – describe the unique ways in which they connect staff and empower change as system conveners across health and social care.
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Tanya Royer
Topics- Improvement and innovation
- Collaboration
- Improvement culture
- Innovation
- Networking
- Systems change
- Leadership and management
- Leadership
- Quality of care
- Patient experience
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