Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Improving patient safety with the Blackpool Safety Barometer virtual dashboard
Case study21 May 2025 5 minute readBlackpool Teaching Hospitals NHS Foundation Trust has empowered frontline staff to improve patient safety with a dashboard that brings safety metrics into one place.
Topics- Improvement and innovation
- Systems change
- Leadership and management
- Management systems
- Quality of care
- Patient safety
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Exploring what it means to work with a sense of joy
Case study30 April 2025 4 minute readThe Joy in Work project aimed to enhance the fulfilment of health care staff through virtual sessions on quality improvement, collaboration, and work-life balance.
Topics- Improvement and innovation
- Improvement culture
- Leadership and management
- Leadership
- Organisational development
- Workforce and people
- Quality of care
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Reawakening Q’s coaching for improvement group
Case study29 April 2025 4 minute readUsing a high-impact engagement programme approach with a focus on member experience, this Q team has reinvigorated Q’s Coaching Improvement group
Topics- Improvement and innovation
- Improvement culture
- Spread and adoption
- Leadership and management
- Leadership
- Management systems
- Organisational development
- Workforce and people
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Podcast: Leading Improvement in Health and Care
Case study18 November 2024 7 minute readSharing stories and exploring the challenges of people making changes across systems.
Topics- Improvement and innovation
- Leadership and management
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Developing system-wide improvement approaches
Framework29 August 2024 3 minute readFive simple principles for working across local systems to develop shared improvement approaches for health and care.
Topics- Improvement and innovation
- Collaboration
- Complexity
- Improvement culture
- Spread and adoption
- Systems change
- Leadership and management
- Management systems
- Workforce and people
Downloads-
PDF 907.2 KB 1 page 1 minute read
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Improving across health and care systems
Framework29 August 2024 10 minute readPlan and deliver large-scale health and care improvements across systems with this detailed framework developed in collaboration with sector leaders and aligned with NHS IMPACT.
Topics- Improvement and innovation
- Complexity
- Flow
- Improvement culture
- Process improvement
- Systems change
- Leadership and management
- Leadership
Downloads-
FrameworkImproving across health and care systemsPDF 717.6 KB 1 page 1 minute read
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Embedding analytics to improve inpatient flow
Case study29 August 2024 4 minute readDeveloping organisational data capability to increase productivity and improve experience.
Topics- Digital and data
- Analytics and data
- Health sector challenges
- Productivity
- Leadership and management
- Workforce and people
- Quality of care
- Timeliness and efficiency
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Developing a peer-to-peer coaching service
Case study29 August 2024 4 minute readHow peer-to-peer coaching is increasing access to supported self-management for people with long-term health conditions.
Topics- Health sector challenges
- Long-term conditions
- Improvement and innovation
- Co-production
- Innovation
- Networking
- Leadership and management
- Workforce and people
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Quality Management Systems: resources to help you get started
Guide22 July 2024 11 minute readDraw learning and inspiration from different frameworks, tools and methods that others have used.
Topics- Improvement and innovation
- Complexity
- Improvement research and evaluation
- Innovation
- Process improvement
- Systems change
- Leadership and management
- Management systems
- Organisational development
- Quality of care
- Clinical effectiveness
- Patient experience
- Patient safety
- Timeliness and efficiency
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How to measure and improve engagement with staff in major change
Toolkit17 October 2023 2 minute readA toolkit for engaging staff well in change including a guide and flexible tools to measure engagement.
Topics- Health sector challenges
- Productivity
- Leadership and management
- Leadership
- Management systems
Downloads-
PDF 12.7 MB 54 pages 40 minute read
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Evaluation toolSurvey of staffExcel 82.3 KB 4 pages 4 minute read
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Evaluation toolPlanning and reflectionExcel 83.3 KB 4 pages 4 minute read