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Resources

Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.

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  • Putting the power of data to work for patients

    Case study
    12 March 2025 
    5 minute read 

    A team of researchers and clinicians is helping analysts and decision makers in in the NHS to realise the power of data through statistical process control.

    Topics
    • Digital and data
    • Analytics and data
    • Measurement for improvement
    • Health sector challenges
    • Access and waiting times
    • Productivity
    • Improvement and innovation
    • Complexity
    • Improvement culture
    • Improvement research and evaluation
    • Innovation
    • Process improvement
    • Spread and adoption
    • Systems change
    • Leadership and management
    • Leadership
    • Management systems
    • Organisational development
    • Workforce and people
    • Quality of care
    • Clinical effectiveness
    • Health equity
    • Patient safety
    • Timeliness and efficiency
  • Accessible venue checklist

    Template
    6 March 2025 
    1 minute read 

    If you’ve got an in-person event coming up, use this list to assess how accessible the venue is.

    Topics
    • Health sector challenges
    • Equity, diversity and inclusion
    • Improvement and innovation
    • Collaboration
    • Networking
    Downloads
  • Implementing patient initiated follow-up

    Case study
    30 August 2024 
    5 minute read 

    A phased approach to improve access to services at NHS Surrey Heartlands Clinical Commissioning Group.

    Topics
    • Health sector challenges
    • Access and waiting times
    • Improvement and innovation
    • Process improvement
    • Quality of care
    • Timeliness and efficiency
  • Using Lean to redesign pathways

    Case study
    29 August 2024 
    4 minute read 

    Applying learning from Lean improvement training to streamline paediatric care pathways.

    Topics
    • Digital and data
    • Digital technology
    • Measurement for improvement
    • Health sector challenges
    • Integration
    • Improvement and innovation
    • Improvement research and evaluation
  • Embedding analytics to improve inpatient flow

    Case study
    29 August 2024 
    4 minute read 

    Developing organisational data capability to increase productivity and improve experience.

    Topics
    • Digital and data
    • Analytics and data
    • Health sector challenges
    • Productivity
    • Leadership and management
    • Workforce and people
    • Quality of care
    • Patient experience
    • Person-centred care
    • Timeliness and efficiency
  • Developing a peer-to-peer coaching service

    Case study
    29 August 2024 
    4 minute read 

    How peer-to-peer coaching is increasing access to supported self-management for people with long-term health conditions.

    Topics
    • Health sector challenges
    • Long-term conditions
    • Improvement and innovation
    • Co-production
    • Innovation
    • Networking
    • Leadership and management
    • Workforce and people
  • How to measure and improve your engagement with staff in major change

    Toolkit
    17 October 2023 
    2 minute read 

    A guide to engaging staff well in change and flexible tools to measure engagement.

    Topics
    • Health sector challenges
    • Productivity
    • Leadership and management
    • Leadership
    • Management systems
    Downloads
  • How-to guide: the Bedside Learning Coordinator role

    Guide
    8 August 2023 
    2 minute read 

    A range of resources aimed at supporting individuals and organisations in health and care to implement the Bedside Learning Coordinator (BLC) role.

    Topics
    • Health sector challenges
    • COVID-19 and recovery
    • Improvement and innovation
    • Collaboration
    • Improvement capability
    • Innovation
    • Process improvement
    • Spread and adoption
    • Quality of care
    • Patient experience
    • Person-centred care
    • Services
    • Acute care
    • Urgent and emergency care
  • Better productivity and experience: embedding an improvement system

    Case study
    24 November 2021 
    6 minute read 

    Transferable learning from Guy’s and St Thomas’ vaccination service.

    Topics
    • Health sector challenges
    • Productivity
    • Improvement and innovation
    • Improvement culture
    • Quality of care
    • Patient experience
  • Videos: applying an equity lens to improvement

    Case study
    8 December 2020 
    1 minute read 

    Watch short videos of teams tackling severe inequality in our health and care system.

    Topics
    • Health sector challenges
    • COVID-19 and recovery
    • Equity, diversity and inclusion
    • Improvement and innovation
    • Improvement capability
    • Improvement culture
    • Quality of care
    • Health equity
    • Patient experience
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