Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Putting the power of data to work for patients
Case study12 March 2025 5 minute readA team of researchers and clinicians is helping analysts and decision makers in in the NHS to realise the power of data through statistical process control.
Topics- Digital and data
- Analytics and data
- Measurement for improvement
- Health sector challenges
- Access and waiting times
- Productivity
- Improvement and innovation
- Complexity
- Improvement culture
- Improvement research and evaluation
- Innovation
- Process improvement
- Spread and adoption
- Systems change
- Leadership and management
- Leadership
- Management systems
- Organisational development
- Workforce and people
- Quality of care
- Clinical effectiveness
- Health equity
- Patient safety
- Timeliness and efficiency
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Accessible venue checklist
Template6 March 2025 1 minute readIf you’ve got an in-person event coming up, use this list to assess how accessible the venue is.
Topics- Health sector challenges
- Equity, diversity and inclusion
- Improvement and innovation
- Collaboration
- Networking
Downloads-
DOCX 182.5 KB
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Implementing patient initiated follow-up
Case study30 August 2024 5 minute readA phased approach to improve access to services at NHS Surrey Heartlands Clinical Commissioning Group.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Process improvement
- Quality of care
- Timeliness and efficiency
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Using Lean to redesign pathways
Case study29 August 2024 4 minute readApplying learning from Lean improvement training to streamline paediatric care pathways.
Topics- Digital and data
- Digital technology
- Measurement for improvement
- Health sector challenges
- Integration
- Improvement and innovation
- Improvement research and evaluation
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Embedding analytics to improve inpatient flow
Case study29 August 2024 4 minute readDeveloping organisational data capability to increase productivity and improve experience.
Topics- Digital and data
- Analytics and data
- Health sector challenges
- Productivity
- Leadership and management
- Workforce and people
- Quality of care
- Patient experience
- Person-centred care
- Timeliness and efficiency
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Developing a peer-to-peer coaching service
Case study29 August 2024 4 minute readHow peer-to-peer coaching is increasing access to supported self-management for people with long-term health conditions.
Topics- Health sector challenges
- Long-term conditions
- Improvement and innovation
- Co-production
- Innovation
- Networking
- Leadership and management
- Workforce and people
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How to measure and improve your engagement with staff in major change
Toolkit17 October 2023 2 minute readA guide to engaging staff well in change and flexible tools to measure engagement.
Topics- Health sector challenges
- Productivity
- Leadership and management
- Leadership
- Management systems
Downloads-
PDF 12.7 MB 54 pages 40 minute read
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Evaluation toolSurvey of staff toolExcel 82.3 KB
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Evaluation toolPlanning and reflection toolExcel 83.3 KB
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How-to guide: the Bedside Learning Coordinator role
Guide8 August 2023 2 minute readA range of resources aimed at supporting individuals and organisations in health and care to implement the Bedside Learning Coordinator (BLC) role.
Topics- Health sector challenges
- COVID-19 and recovery
- Improvement and innovation
- Collaboration
- Improvement capability
- Innovation
- Process improvement
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Acute care
- Urgent and emergency care
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Better productivity and experience: embedding an improvement system
Case study24 November 2021 6 minute readTransferable learning from Guy’s and St Thomas’ vaccination service.
Topics- Health sector challenges
- Productivity
- Improvement and innovation
- Improvement culture
- Quality of care
- Patient experience
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Videos: applying an equity lens to improvement
Case study8 December 2020 1 minute readWatch short videos of teams tackling severe inequality in our health and care system.
Topics- Health sector challenges
- COVID-19 and recovery
- Equity, diversity and inclusion
- Improvement and innovation
- Improvement capability
- Improvement culture
- Quality of care
- Health equity
- Patient experience