Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Kidney Essentials: co-design to improve patient information
Case study3 March 2025 6 minute readRoyal Berkshire NHS Foundation Trust and Cognitant worked with chronic kidney disease (CKD) patients to co-design written and interactive digital information.
Topics- Digital and data
- Improvement and innovation
- Co-production
- Quality of care
- Patient experience
- Person-centred care
- Services
- Acute care
- Community services
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Great Ormond Street Hospital: sustained quality improvement and enhanced patient outcomes
Case study25 February 2025 4 minute readGreat Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is implementing a Quality Governance Framework for Enhanced Patient Care
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East London NHS Foundation Trust’s systematic approach to quality
Case study25 February 2025 4 minute readEast London NHS Foundation Trust outlines how they are developing an integrated quality management system around a culture of continuous improvement.
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Northern Health and Social Care Trust: beginning the quality management journey
Case study25 February 2025 3 minute readUsing the principles of QMS to support the delivery of high-quality care outlined in its Quality Strategy 2024–2027.
Downloads-
PDF 4.4 MB
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Leeds Teaching Hospitals NHS Trust: partnering with the Virginia Mason Institute
Case study25 February 2025 4 minute readLeeds Teaching Hospitals NHS Trust is developing a management system grounded in improvement thinking to evolve how it manages quality.
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NHS Lanarkshire: Building a structure and setting a long-term strategy for Whole System Quality
Case study25 February 2025 5 minute readNHS Lanarkshire is building a structure and setting a long-term strategy for Whole System Quality which underpins their Quality Strategy 2023–29.
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Aneurin Bevan University Health Board: managing the total quality system
Case study25 February 2025 5 minute readTaking an integrated approach to quality management at a system level, Aneurin Bevan is aligning the principles of the Wales Duty of Quality with the components of quality management.
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Podcast: Leading Improvement in Health and Care
Case study18 November 2024 7 minute readSharing stories and exploring the challenges of people making changes across systems.
Topics- Improvement and innovation
- Leadership and management
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Creative approaches to problem solving
Toolkit5 September 2024 2 minute readQ’s toolkit of 25 tried-and-tested methods for creative collaboration and problem-solving.
Topics- Health sector challenges
- Productivity
- Improvement and innovation
- Collaboration
- Complexity
- Improvement capability
- Process improvement
- Systems change
Downloads-
PDF 3.2 MB 30 pages 29 minute read
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Implementing patient initiated follow-up
Case study30 August 2024 5 minute readA phased approach to improve access to services at NHS Surrey Heartlands Clinical Commissioning Group.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Process improvement
- Quality of care
- Timeliness and efficiency