Blog archive

Jo Habben and Melanie Ottewill share the novel Serious Incident training they developed as a part of the Kent Surrey and Sussex Patient Safety Collaborative Serious Incident Community of Practice. It includes a Human Factors approach and experiential Duty of Candour training.

Q members were amongst many at a recent AQuA event looking to learn about the increasingly influential Dutch care model – Buurtzorg – and its gradual emergence in the UK. Buurtzorg has 10,000 staff, no managers and an administrative back-office of only 50. Health Foundation Improvement Fellow Bryan Jones shares his experience of the day.

Listening is crucial to the bottom up, new power rebalancing of the NHS and Q could be central to this.

Mandy Rudczenko shares the inspirations and experiences of her improvement journey and invites people to join Q's 'Co-production' Special Interest Group.

The first Q members welcome event – in the North East and North Cumbria on 22 March – offered a real sense of community to the 120 new joiners. Q Community Manager Matthew Mezey shares his experience.

Q member Elizabeth Angier recently attended the Institute for Continuous Improvement in Public Services (ICiPS) 'Back to the Future' conference in York. She got in touch to tell us about her experience of the conference and to share how other Q members might benefit from taking advantage of the ICiPs membership that is available via Q.