Comments

1. 

   Jacqueline Morton 1 Mar 2024

   James and colleagues I am interested to find out more about your QI project and in particular your plans to improve patient experience .

   1. 

      Gerard Leddy 15 Mar 2024

      Hi Jacqueline, thank you for the question and interest in this project.

      This project will aim to improve the patient experience for all, by using a multimodal approach to sharing high quality, evidence based information on interventions and services available on symptoms or problems experienced due to diagnosis. A lot of similar problems are experienced across these specialist areas (Cancer, Dementia, Stroke, Palliative Care), including but not limited to Grief, carer stress, body image, sexuality, physical symptoms etc... We are combining our resources across these specialties to increase our reach.

      The multimodal approach has been chosen to increase the number of patients and carers we can reach. Anything that is produced in one format will be transferred to other formats to increase accessibility. For instance a pod cast which can reach everyone with internet access will be transferred in to information leaflets on key points to reach anyone with no internet. Information published or presented on line can be printed in to leaflets and shared with homeless charities to reach this patient group. Patient leaflets can be printed in easy read formats to help with understanding for patients with learning disabilities. Leaflets provided could have an audible version to download so they can be accessed by patients with a visual impairment. These are just some examples of what we aim to do

      We will not only 'connect' our services to increase our reach, but also 'connect' with the public in as many areas as possible, ensuring we remove as many barriers that we can, that may inhibit patients and carers receiving the information they require to understand and manage their problems, presentations or diagnosis.

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