The QI Hub: A safe and creative space for improvement
What is the challenge your project is going to address and how does it connect to the theme?
In 2019, Blackpool Teaching Hospitals launched its first ever QI strategy, which included building QI capability across the Trust. Despite the Covid-19 pandemic, the appetite for QI has been phenomenal and there has been a high take up of training opportunities.
Early evaluation of the QI programmes has highlighted that staff have felt doing QI has been a productive way to distract from current pressures when they feel everything is “covid, covid, covid”(quote: ward manger from a pressure ulcer elimination QI programme).
Staff have shared how keen they are to be involved in QI but sometimes don’t know where to start, reporting they don’t always have physical space to plan QI work without being constantly interrupted.
This project will overcome these barriers, creating a virtual and in-person creative space. This will involve building an online QI resource library and library for QI projects for staff to access in a welcoming environment.
What does your project aim to achieve?
The aim is to develop a digital space where all quality improvement projects can be viewed and will inspire staff to undertake their own improvement projects. This will support the organisational aims to reduce waits, reduce waste and zero harms.
With the use of IPad’s and TV Screens the space can be used for staff members to not only view what projects are ongoing in the Trust, but it will enable them to begin their QI project there and then by using QI tools that will be built into the digital platform.
The use of a digital space will have a positive impact on recruitment and staff retention. It will also allow those staff undertaking QI to receive recognition.
How will the project be delivered?
The Project Sponsor will be the Executive Director for Nursing, AHP & Quality and the Project Director will be the Associate Director of Quality Improvement.
An expert faculty has already been developed that includes the relevant internal colleagues who will use their expertise and experience to make the development process more efficient.
We will also source iPads and PCs situated in the in-person hub to access all resources. We would also like digital poster displays to share the amazing QIP projects that have been developed by teams but not shared widely enough. This will create an inspiring , thinking space for staff, somewhere outside of their normal environment where they can come and look through the improvement projects, become inspired by the work and start to undertake their own.
How is your project going to share learning?
We are already an organisation keen to share our learning with networks on Twitter, posters at conferences and networks developed in our own ICS and beyond. We want to continue to build on these good foundations and share work from the hundreds of our staff members undertaking QI projects, sharing collaborative working across the Trust and beyond, to spread best practice and a reduce patient harms, waits and wastes.
We want to develop further opportunities for shared learning from peers who have run similar projects in our organisation and with the broader QI community. We aim to share the learning from this project and resources with Q members and the QI community across the country.
How you can contribute
- Learning from similar organisations that have undertaken similar projects to understand what went well and what didn’t work as well.
- Experience of similar improvement projects,
- Peer reviews,
- Available resources,
- Support with scaling the project nationally if good outcomes
|1 Apr 2022||Establishment of expert faculty and TOR|
|22 Apr 2022||Consultation with staff, patients and other users|
|12 May 2022||Co-design and technical requirements identified|
|15 Jun 2022||Purchase items and set up|
|30 Nov 2022||Implementation and evaluation|