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Digital networking and learning through transformational programme delivery for recovery

South East NHSEI are developing a new operating model; the new regional delivery unit will support delivery of sustainable improvement; data driven, improving patient outcomes and reduce health inequalities.

  • Idea
  • 2022

Meet the team

What is the challenge your project is going to address and how does it connect to the theme?

This proposal focusses on how the new South East NHS England / NHS Improvement Regional Delivery Unit will improve how recovery and transformational programmes are delivered by regional and system groups through sharing of skills, capacity, capability, sharing learning and consolidating, what is valuable programme management resource.

Programmes are delivered by individual teams across the region; approach, funding and programme methodologies are variable, meaning limited opportunity for shared learning, joint working with systems or consolidation of resource or economies of scale.  Inconsistency of methodology leads to confusion and without agreed terminology difficulty in navigating governance frameworks for delivery.

ICB ‘go live’ in July 22, approach and culture change to how NHSEI regional teams work with and support systems in the recovery of services.  The regional delivery unit is well placed to co-ordinate the support with systems, joining people together to reduce backlogs and deliver quality care to our population.

What does your project aim to achieve?

The project aims to achieve the following:

  • Create a programme management networked community – shared learning, adapt and adopt dissemination, building capacity and capability.
  • Developing and embedding a single programme management methodology and approach through use of principles and agreed templates – disseminating through digital means.
  • A shared digital platform to share ideas, learning between region and systems.
  • Networked community supporting ICBs to develop similar operating model to reflect the regional approach.
  • Invest regionally to develop our workforce capacity and capabilities of improvement methodology and delivery; being able to deliver what will be a medium term strategy of recovery and transformational change.
  • Digital resource management providing professional development opportunities, economies of scale and practical expertise and knowledge to delivery recovery and transformational improvements.

Build a networked community who generates the shift in culture as we transition to a different way of working with our systems.

How will the project be delivered?

The South East regional delivery unit has already completed comprehensive stakeholder engagement.  Anticipated project timeline of 9-12 months as we transition to integrated care boards taking on statutory responsibilities being empowered to join up health and care, improve population health and reduce inequalities.

Phase 1 of the project will involve connecting and bringing regional programme managers together, creating a networked community, sharing good practice, learning from programme delivery.  Taking a single, consistent approach to programme delivery.  This phase essentially will involve system stakeholders as the region adjusts its approach to working with systems and how regional transformation and business planning is delivered.

Phase 2 of the project will build on phase 1 supporting systems to develop similar operating models, developing system delivery units and supporting the training and competency of programme managers.

How is your project going to share learning?

  • A digital platform to share learning between programmes, teams and systems.
  • Networked community of programme managers building expertise, capacity and capability – there is opportunity to expand this wider than a single region.
  • Sharing learning and outcomes with Q members to share learning wider than SE region
  • Learning from other Q members and regions to how programmes are delivered within their region and systems.
  • Case studies, published write ups and opportunities for adapt and adopt.
  • Take a varied approach to meet all learning styles – there is a wealth of digital technology to support sharing learning in various ways to meet the needs of all our teams.

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