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Meet the team


  • Professor Elizabeth Anderson - Interprofessional Education / Patient Safety lead (UoL)
  • Claire Rudkin - Patient Safety Lead (UHL)
  • Agnes Kiraly - Senior Lecturer (UoN / NGH)
  • Peris Nderitu - Quality Improvement & Patient Safety Fellow (NGH)

What is the positive change that has emerged through new collaborations or partnerships during Covid-19 that your project is going to embed?

The demand for accessible, flexible virtual teaching has increased significantly in response to Covid-19. Whilst many topics have a wealth of online resources to support online teaching (e.g. quality improvement via IHI open school), other topics have far fewer. This is particularly the case for contemporary video scenarios of patient safety incidents.

We are planning to develop an online teaching resource pack on patient safety, humans factors and leadership that is closely linked to the health practice in 2020 and beyond. Virtual teaching may become the new normal for staff and students in the UK, and therefore it is essential that high-quality materials are available for all to use and learn from.

This partnership (2 universities, 4 NHS Trusts) has come together and strengthened in response to Covid-19, to support the education of medical students and NHS staff. This proposal has been devised by all partners and team members.

What does your project aim to achieve?

The objective of this project is to develop a professional teaching resource for all to use/access for free (via YouTube or similar). The aim is that the final product can be used by anyone as a teaching aid (standalone or as part of a wider teaching session) or for independent study. This will include:

  • a recorded scenario of a patient’s journey through the health system leading to a common patient safety incident (e.g. deteriorating patient or fall)
  • tasks (group or individual) reflecting on the video and wider context
  • talking head videos analysing and interpreting the scenario
  • facilitator guides for standalone and broader teaching content
  • transcripts of videos

We will use real scenarios that reflect current practice to design the scenario.

To provide some context; in the immediate response to Covid-19 we used the following resources, which do not reflect contemporary NHS practice:

  • Mildred’s story
  • NPSA deteriorating patient video

How will the project be delivered?

We are working in collaboration with several different institutions to develop this teaching resource due to the significant demand for virtual teaching in response to Covid-19. This partnership includes NHS clinicians and senior leaders, Academics, Improvement Specialists, Learning Technologists and Patients.

Some of the team have previously designed and developed an online teaching resource on Human Factors (commended by Clinical Human Factors Group) and will use this experience to support the delivery of this project.

We will use feedback from the Q community to support the co-design of the materials of this resource. Impact will be assessed through usage (e.g. views, downloads) and facilitator feedback.

As a free resource for all to use, we hope the final product supports the training of thousands of staff/students.


  • University of Leicester (Leicester Medical School)
  • University Hospitals Leicester
  • University of Northampton
  • Northampton General Hospital
  • Kettering General Hospital
  • Central London Community Healthcare Trust

How is your project going to share learning?

The teaching resource will be available for free for all Q members. It will be designed so that it can be used as a tool on its own (watch the main scenario and discuss) or within a wider programme (slides and tasks on key concepts of Human Factors, Patient Safety).

We will share progress frequently through the Q community platform, as will share learning in our design of the materials and production of the professional videos and teaching resources.

Teaching on safety, human factors and leadership can be costly. Some NHS Trusts seek external support and expertise to deliver material related to this content. With this free teaching resource, our hope is that staff would be able to use this resource (designed by experts) without the need to pay for external speakers.

How you can contribute

  • Input into the development of the teaching resources
  • Co-design of scenarios etc.
  • Support to pilot and test materials
  • Seeking patient input at all stages

Plan timeline

1 Mar 2021 Source production company for recordings
1 Mar 2021 write and 'test' scenarios before professional filming
1 May 2021 Professionally film scenarios in clinical (simulated) setting
1 Aug 2021 Produce teaching materials based on films
1 Sep 2021 Pilot materials in health and university settings

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