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What is the positive change that has emerged through new collaborations or partnerships during Covid-19 that your project is going to embed?

Covid19 has forced us to rethink everything. I believe that out of this crisis, there is a golden opportunity to raise the profile of our Preoperative Assessment Department. We can drive up the quality of care we give to patients and improve outcomes on all levels while keeping patients and staff safe and socially distanced.

What does your project aim to achieve?

A fundamental part of patient preparation is ensuring patients gets all the key information and are informed about aspects that are general as well as specific to them. This involves numerous pages and patient info leaflets being printed and given.

This would give our department a presence and identity online and enable patients to easily access all the key pieces of information they need to prepare. They would be properly informed prior to their surgery come in motivated and ready to do their part to ensure success!

The platform could host all the facets of prehabilitation before surgery. Links to videos/information on dietary advice, smoking cessation, alcohol moderation, healthy living and most importantly physical activity advice would be accessible. Patient education is paramount to outcomes – they want to be empowered to take control of their healthcare enabling them to achieve the best outcome from their perioperative journey in our Trust.

How will the project be delivered?

The project will be delivered through collaborative co-design including patients, a multi-disciplinary project team, pre-assessment teams, IT department, the communications team, a website/app developer, speech therapy staff for the appropriate language and vocabulary and clinical input.

How is your project going to share learning?

If the development of this website/app is successful, it could be rolled out across other elective services.

How you can contribute

  • Are there similar projects out there that could share the learning?
  • We do not know of any other Trust that is using an online patient resource to help prepare and optimise. There are certainly a lot of generic type bits and pieces out there provided by the Royal Colleges and other national bodies. This project we hope could be seminal for clinical teams all over to begin to define themselves, raise their profile and provide a wealth of information for patients to access without having to phone up or come to the hospital.

Plan timeline

11 Jan 2021 Project team is formed – Driver diagram developed - scope/content agreed
1 Feb 2021 Meet relevant teams to agree content - plan for professional filming
15 Feb 2021 Source production company for video recordings/editing and photography
1 Mar 2021 Review draft content with service users
5 Apr 2021 Draft content uploaded onto website
17 May 2021 Online resource tested by service users
9 Aug 2021 Online resources reviewed following feedback from servicer users
5 Sep 2021 Communications via Social Media to inform of new patient provision
6 Sep 2021 Online resource goes live


  1. This is interesting and topical as we have a huge number of patients now awaiting elective surgery. Lots of work on this by and royal colleges of anaesthesia and surgery which you could draw on.

  2. Thank you for your feedback Louise, it is really appreciated, hopefully this is now reflected in the new title.



  3. Great to see this idea!

    It may help members engage with the idea (and share learning!) if you could re-name the project to describe what you're aiming to do? (Providing virtual preoperative assessment information?).


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