Meet the team
Head of Community Services
- England - Kent Surrey Sussex
President of the Community Hospitals Association
Community Hospitals Association
- England - East
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CHA Committee Member
Community Hospital Association
What is the positive change that has emerged through new collaborations or partnerships during Covid-19 that your project is going to embed?
Community Hospitals (CH) made important contributions during the Covid-19 response, demonstrating flexibility, resilience and innovation. CH are local hospitals, often rural, with around 500 throughout the UK. 3 examples of quality improvement and innovation have been shared on the Community Hospitals Association (CHA) website:
*Improved communication between patients, families and staff via new technology to encourage motivation and progress rehabilitation
*Improved skills and confidence through locally designed, rapid, virtual training for redeployed staff optimising flexibility and care
*Optimised use of therapy time through implementing home assessments remotely
The CHA is exploring collaborations, partnerships and practice making innovation possible, across acute, community, NHS, voluntary sector, patients, staff, families.
Individual innovations do not often effect wider change. Systematic survey and analysis of positive changes is required. Findings would be disseminated throughout the CHA, CH and community services to support sustainable improvements in quality for the benefit of patients, staff, services and the wider NHS.
What does your project aim to achieve?
The CHA aims to describe, support and promote innovation developed during Covid-19 through shared learning across the network of CH in the UK.
In-depth examination of highlighted case studies will aid development of a protocol to map initiatives nationally.
Using the CHA database, we will survey Covid-19 related innovations and best practice systematically at organisational level. Data collection will be by interview using a standardised protocol or aligned online survey completion. Additional case studies may be completed following data collection.
Analysis using QI methodology on positive impact changes, methodology used, collaborations making them possible and identifying key learning will allow assessment of longer-term impact and the challenges of sustainability.
Learning will be shared across the network of Community Hospitals.
A sample will be re-surveyed after six months to see if previous changes have been embedded or altered and if innovation shared during the survey has effected new changes in practice.
How will the project be delivered?
The CHA is a membership organisation established in 1969 and is a unique voice for Community Hospitals and their services, staff, patients and communities.
The CHA has the resources of a well-established voluntary committee to fulfil this work. The committee is multidisciplinary with wide professional backgrounds and a network of contacts. The CHA website www.communityhospitals.org.uk illustrates the range of activities of the committee and members, including the Awards Programme for Innovation and Best Practice, the Research Programme working with 5 Universities, guest blogs, news items, and a resource page with a special focus on Covid-19.
A steering group including CHA committee members, members and academic colleagues will oversee the project. A part time assistant will be employed to undertake the project with support from the committee using QI methodology. A project board would steer the work of those undertaking the study.
The steering group will meet quarterly and the project team monthly.
How is your project going to share learning?
The CHA has an established commitment to sharing learning. During the pandemic this has been done virtually.
Learning will be shared on-line/face to face via focused seminars. Previous events have been well supported by CH staff and voluntary organisations e.g. Leagues of Friends. A Q Special Interest Group for Community Hospitals would be developed.
The project team have an active research interest and have published extensively in the field of CH care and policy (see website). A report and academic paper will be part of the output of the project. Those featured in additional case studies would be asked to write guest blogs and work would be shared using posters, infographics, case studies, forums etc.
CHA is active on social media and will use this mode to share learning and links to activity on the website
Individual lifetime membership of the CHA is free and recruitment of new members continues.
How you can contribute
- We would welcome input from others on evaluating learning that has taken place during Covid-19
- We would welcome input and learning from others regarding sustainability of positive impact changes once the context has changed
- We would be interested to hear from anyone who identifies synergy with their project in order to support and share
|30 Sep 2020||Case Study identification commences|
|30 Sep 2020||Co-design survey with providers and test feasibility of study|
|31 Jan 2021||Learning from case studies identified|
|14 Mar 2021||Project Researcher Role Description completed|
|31 Mar 2021||If bid for funding successful advertise for Project Researcher|
|31 Mar 2021||Protocols for survey and interviews designed|
|30 Apr 2021||Community Hospital Q Special Interest Group established|
|30 Apr 2021||Steering and Project Group membership confirmed and meeting dates scheduled|
|31 May 2021||Project Researcher engaged|
|30 Jun 2021||Design dissemination programme including sharing emerging findings throughout the study|
|30 Nov 2021||Surveys and interviews complete|
|31 May 2022||Data Analysis complete with case studies identified|
|31 May 2022||Interpret and validate findings with members and steering group|
|31 May 2022||Themes identified|
|30 Jun 2022||Resurvey sample to assess sustainability|
|30 Sep 2022||Analysis of data from resurvey|
|31 Oct 2022||Interpret and validate findings with members, steering group and SIG|
|31 Oct 2022||Review themes|
|30 Nov 2022||Design learning points and share case studies e.g. infographics|
|31 Dec 2022||Finalise and release report, articles and material for sharing|
11 Apr 2021
It was so exciting to meet the Q Exchange Team and some of the other 29 Award Winners at the welcome event on 23.3.21
The information on next steps and learning support was very welcome and we cannot wait to get the contracts signed and work fully underway.
While waiting for the formalities to be concluded we have already been busy. We have updated our Information Governance policy, drafted all of our project documents, started our project group meetings, invited our Advisory Steering Group members to join (and they said yes!), drafted our participant information and identified our first pilot site. Our request for quote for a Project Researcher is out and we have already had some interest (details are on our website below)
Our Community Hospitals Special Interest Group is live
We have also learnt a lot:
- Don’t underestimate the time the Q Exchange paperwork will take
- Using the skills within your team to the utmost is helpful, having an experienced clinician with strong project management skills on our team is invaluable
- Other people have been equally excited by our success and the project we will be undertaking and are happy to support – you just have to ask
- The Q Exchange Team are incredibly supportive and the wider Q Community have a broad range of skills and knowledge they are happy to share
- QI is such a good approach to sharing, learning and developing and sits neatly alongside the innovation and best practice values of the CHA
- Sunday is not a good day to be trying to identify a tax number!
If you want to know more about the Community Hospitals Association (CHA) head over to our website: http://www.communityhospitals.org.uk/index.html