Meet the team
Operations Manager, Outpatients
Imperial College Healthcare NHS Trust
- England - London (West)
- Frances Sanderson
What is the challenge your project is going to address and how does it connect to your chosen theme?
- Recruitment and retention issues across staff groups
- Outpatient demand increasing
- Gender pay gap at higher earning levels
- Reduce costs of travel (financial, environmental, time)
What does your project aim to achieve?
The case for using video outpatient consultations for patients is well known, particularly those patients who have difficulty travelling or have to travel long distances. This project looks at the opportunity that video outpatient consultations for the workforce.
We are expecting to see:
- Improved satisfaction of clinical staff
- More flexibility in putting on additional video consult clinics