Meet the team: QI bringing about change
Head of Quality Improvement
Colchester Hospital University NHS Foundation Trust
- England - East
- Dr Angela Tillett
- Dr Catherine Brosnan
- Dr Thomas Groot-Wassink
- Karen Lake
- Sharon Wyatt
- Sally Cornish
Challenges and opportunities
Currently our Trust does not have a co-ordinated Quality Improvement (QI) process; therefore QI is sporadic and managed within the individual specialties that have varying levels of formal training. We wish to standardise training opportunities for our staff in order that they grow into an experienced cohort.
We have realised that there are many good ideas from staff on the front line which never materialise often resulting from audit. Staff need time, permission and methodology support in order to realise opportunities for improving patient care. We are merging with a neighbouring hospital so an exciting opportunity for collaborative working and sharing of ideas exists.
We would like to have a group of staff, (clinical and non-clinical), trained in foundations of QI methodology and human factors training. This grant will enable us to build capacity and capability within the trust so that QI becomes a part of everyday language in order that ultimately patient care is improved.
To be able to achieve this staff will need to understand the appropriate methodology for the task and team working skills in order to enable a cohesive approach; ensuring that Quality Improvement becomes part of everyone’s ‘ day’ job.
We will require an additional 6 members of staff who are trained to teach human factors in order that we can commence monthly training across the organisation. We wish train 80-100 members of staff per year in Foundations in QI methodology. From this group we also want to support individuals who want to extend their skills and become coaches themselves.
With this number of appropriately trained staff it will enable us to have supported programmes of projects of various levels: simple (e.g.as required by individual junior doctors for ARCPS), more complex (e.g. involving bigger teams) and very complex (e.g. part of a larger hospital project e.g. GIRFT).
In summary our ultimate aim is to have a continuous cycle of on-going projects within the new organisation from ward to board in all staff groups (clinical and non-clinical). Training, coaching, spreading learning, co-ordination and monitoring will be the key roles of the QIF. This will help to develop a QI ethos and expertise across the trust.
How you can contribute
- Training ideas
- How to develop QI in a large organization