Meet the team: Wake Up 2 Healthcare HFE
“Let’s Wake up to Human Factors – let’s make a difference”
Many healthcare professionals have heard these words spoken by Martin Bromiley, the Chair of the Clinical Human Factors Group (CHFG), in the film “Just a Routine Operation”. For many, these words have been the stimulus to find out more about how human factors and ergonomics needs to be integral to improving the care given to our patients within our health and social care system.
In 2013, the National Quality Board launched the Human Factors in Healthcare Concordat with signatories from national organisations committing to provide leadership and oversight for embedding Human Factors principles and practices into the National Health Service.
In the 5 years since the launch much has been achieved with numerous healthcare professionals becoming aware of human factors in their daily working practices, and with many organisations making strategic moves to embed such practices in their systems. However, this is a long journey for healthcare when comparisons are made with other high reliability industries such as oil & gas, nuclear, aviation and defence.
A lot of expertise has been developed around human and team performance by assistance from colleagues from these allied industries, though this is a small part of what “human factors and ergonomics” can do for health and social care, especially when the focus has tended to be around the acute care sector.
- What could HFE do for care within the community setting oral home considering that the majority of acres undertaken outside the hospital setting?
- How could HFE expertise assist in the design of better systems at all levels to improve both patient and staff experiences?
- What benefit could HFE have in designing better healthcare facilities, safer equipment built around the end user, with systems such as the supply chain and digital health delivering better services?
There are numerous other similar questions that should be asked about the potential for HFE in Healthcare.
Building on the foundations of the Q Community to build the capacity, capability and network of improvement expertise, there is a need to build a network of HFE expertise to share and develop knowledge around HFE in healthcare and to influence the future strategy for embedding HFE into health and social care.
The designing and development of a Community of Practice for Human Factors and Ergonomics in Healthcare will facilitate the sharing of this knowledge with a clear aim to reach out to all sectors and to all parts of the NHS as well as international expertise to build upon the commitments laid out in the Human Factors in Healthcare Concordat. This Community of Practice will reach out far and wide outside the Q Community to ensure engagement of all interested parties wanting to embed HFE in to health and social care.
How you can contribute
- Anyone in Q Community with an interest in Human Factors and Ergonomics to join Human Factors Special Interest Group as beginning of a Community for HFE
- Anyone with expertise in development of COP to assist the design
- Anyone with knowledge of the political landscape of the complex socio-technical system that is the NHS to assist with the strategic development of the COP
- Qualified ergonomists or safety science engineers with knowledge of healthcare to provide their professional support to the Community of Practice