Opinion pieces
Diverse views and commentary from Q, community members and across the health and care improvement landscape.
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How to bring an equitable approach to reducing waiting times
25 September 2024 6 minute readKatie and Spela explore what the Q Lab teams learned about ensuring equity while reducing appointment waiting times and share some top tips for ensuring equitable access to services.
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Spela Godec
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Katie Clarke-Day
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Long-term conditions
- Improvement and innovation
- Co-production
- Patient and public involvement
- Systems change
- Quality of care
- Patient experience
- Person-centred care
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My Improvement Journey: Lawrence Mudford
22 August 2024 5 minute readLawrence Mudford shares his improvement journey, from dentistry to perioperative care, and invites you to join an upcoming series of webinars on prehabilitation and rehabilitation.
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Lawrence Mudford
Topics- Improvement and innovation
- Patient and public involvement
- Quality of care
- Person-centred care
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How senior leaders can support patients to wait well
22 July 2024 5 minute readExperts from across health care offer practical actions to design pathways that reduce waiting lists, support patients to wait well and put equity first throughout.
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Ruth Coustick-Deal
Topics- Health sector challenges
- Equity, diversity and inclusion
- Quality of care
- Patient experience
- Person-centred care
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Rethinking waiting lists: insights from Community Appointment Days
10 July 2024 3 minute readQ member and physiotherapist Jo Kitchen reflects on a Q lunch and learn event on Community Appointment Days.
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Joanna Kitchen
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Improvement and innovation
- Patient and public involvement
- Leadership and management
- Leadership
- Quality of care
- Person-centred care
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From furniture logistics to person-centred care
4 July 2024 3 minute readQ member Lesley Goodburn shares how storytelling empowers co-produced, continuous improvement in person-centred care.
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Lesley Goodburn
Topics- Improvement and innovation
- Co-production
- Improvement culture
- Patient and public involvement
- Quality of care
- Patient experience
- Person-centred care
- Services
- End of life care
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Creating a hospital passport for patients with dementia
10 May 2024 5 minute readDiscover how a student nurse in a care home developed a hospital passport so that patients with dementia were better able to let hospital carers know how to look after their needs.
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Carol Dale
Topics- Health sector challenges
- Long-term conditions
- Improvement and innovation
- Co-production
- Patient and public involvement
- Quality of care
- Health equity
- Patient experience
- Person-centred care
- Services
- End of life care
- Older people’s care
- Social care
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Learning from Q Lab: Slowing down to move forward?
10 January 2024 4 minute readLearn how organisations collaborating to reduce delays are approaching improvement in these reflections from our Q Lab workshop.
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Sarah Rae
Topics- Improvement and innovation
- Improvement research and evaluation
- Quality of care
- Person-centred care
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Landmark suite of tools puts co-production at the centre of quality improvement
22 June 2023 5 minute readHelen Lee at NHS England’s Experience of Care co-production programme tells us about some work her team has been doing to put co-production at the centre of quality improvement.
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Helen Lee
Topics- Quality of care
- Patient experience
- Person-centred care
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The power of reflective practice in staff recovery and wellbeing
8 July 2022 5 minute readMore than ever as health care practitioners, we needs ways of capturing and making sense of experiences we’ve been through so we can use them to improve not only patient care, but our own wellbeing.
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Margaret Codd
Topics- Health sector challenges
- COVID-19 and recovery
- Quality of care
- Person-centred care
- Services
- Mental health
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