Opinion pieces
Diverse views and commentary from Q, community members and across the health and care improvement landscape.
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How stakeholder and journey mapping can help you understand complex challenges
24 October 2024 6 minute readRead about how Q Labs explore complexity and challenges in health care at system level using stakeholder and journey mapping.
Topics- Improvement and innovation
- Collaboration
- Complexity
- Improvement research and evaluation
- Innovation
- Patient and public involvement
- Systems change
- Leadership and management
- Workforce and people
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How to bring an equitable approach to reducing waiting times
25 September 2024 6 minute readKatie and Spela explore what the Q Lab teams learned about ensuring equity while reducing appointment waiting times and share some top tips for ensuring equitable access to services.
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Spela Godec
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Katie Clarke-Day
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Long-term conditions
- Improvement and innovation
- Co-production
- Patient and public involvement
- Systems change
- Quality of care
- Patient experience
- Person-centred care
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Improving patient communication and care with technology
24 September 2024 10 minute readA Q Exchange project looks at using innovative technology as part of an apporoach to reduce falls and pressure ulcers in elderly patients.
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Jonathan Yazbek
Topics- Digital and data
- Digital technology
- Health sector challenges
- Health and prevention
- Long-term conditions
- Improvement and innovation
- Patient and public involvement
- Leadership and management
- Workforce and people
- Quality of care
- Patient safety
- Services
- Mental health
- Older people’s care
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My Improvement Journey: Lawrence Mudford
22 August 2024 5 minute readLawrence Mudford shares his improvement journey, from dentistry to perioperative care, and invites you to join an upcoming series of webinars on prehabilitation and rehabilitation.
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Lawrence Mudford
Topics- Improvement and innovation
- Patient and public involvement
- Quality of care
- Person-centred care
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Rethinking waiting lists: insights from Community Appointment Days
10 July 2024 3 minute readQ member and physiotherapist Jo Kitchen reflects on a Q lunch and learn event on Community Appointment Days.
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Joanna Kitchen
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Improvement and innovation
- Patient and public involvement
- Leadership and management
- Leadership
- Quality of care
- Person-centred care
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From furniture logistics to person-centred care
4 July 2024 3 minute readQ member Lesley Goodburn shares how storytelling empowers co-produced, continuous improvement in person-centred care.
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Lesley Goodburn
Topics- Improvement and innovation
- Co-production
- Improvement culture
- Patient and public involvement
- Quality of care
- Patient experience
- Person-centred care
- Services
- End of life care
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Creating a hospital passport for patients with dementia
10 May 2024 5 minute readDiscover how a student nurse in a care home developed a hospital passport so that patients with dementia were better able to let hospital carers know how to look after their needs.
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Carol Dale
Topics- Health sector challenges
- Long-term conditions
- Improvement and innovation
- Co-production
- Patient and public involvement
- Quality of care
- Health equity
- Patient experience
- Person-centred care
- Services
- End of life care
- Older people’s care
- Social care
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How healing and trust play a part in health improvement
30 April 2024 4 minute readQ member Sabrina Das reflects on an Experience Day and how trust built in a local community that had suffered historical trauma contributed to its success.
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Sabrina Das
Topics- Health sector challenges
- COVID-19 and recovery
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Improvement culture
- Patient and public involvement
- Services
- Community services
- Maternity and neo-natal
- Voluntary services
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Keeping scepticism alive in health care improvement
28 March 2024 6 minute readExplore the role that philosophy can play in upholding an active culture of scepticism in health care improvement.
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Polly Mitchell
Topics- Improvement and innovation
- Complexity
- Improvement culture
- Improvement research and evaluation
- Patient and public involvement
- Leadership and management
- Policy and regulation
- Workforce and people
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Co-designing streamlined care for children’s services
21 February 2024 8 minute readQ Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.
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Clare Smith
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Co-production
- Complexity
- Patient and public involvement
- Process improvement
- Quality of care
- Patient experience
- Services
- Children and young people
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