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Opinion pieces

Diverse views and commentary from Q, community members and across the health and care improvement landscape.

9 results
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  • How to bring an equitable approach to reducing waiting times

    25 September 2024 
    6 minute read 

    Katie and Spela explore what the Q Lab teams learned about ensuring equity while reducing appointment waiting times and share some top tips for ensuring equitable access to services.

    • Spela Godec
      Spela Godec
    • Katie Clarke-Day
      Katie Clarke-Day
    Topics
    • Health sector challenges
    • Access and waiting times
    • Equity, diversity and inclusion
    • Long-term conditions
    • Improvement and innovation
    • Co-production
    • Patient and public involvement
    • Systems change
    • Quality of care
    • Patient experience
    • Person-centred care
  • Q’s new co-designed website launches this autumn

    27 August 2024 
    3 minute read 

    Digital Manager Betty-Sue Smith highlights how members’ insights have been central to building Q’s new website.

    • Betty-Sue Smith
      Betty-Sue Smith
    Topics
    • Improvement and innovation
    • Co-production
  • Sid Beech shares his experience of kickstarting the Q Exchange project, Systems QI Practitioner Programme, with a co-design session to agree the scope, audience and draft topic outline.

    • Sid Beech
      Sid Beech
    Topics
    • Digital and data
    • Measurement for improvement
    • Improvement and innovation
    • Co-production
    • Process improvement
  • Top tips for engaging stakeholders in reducing waits

    16 July 2024 
    6 minute read 

    Five lessons teams participating in Q Lab learned about engaging stakeholders in their work to reduce waits.

    • Spela Godec
      Spela Godec
    Topics
    • Health sector challenges
    • Access and waiting times
    • Improvement and innovation
    • Co-production
    • Flow
    • Improvement capability
    • Improvement culture
    • Process improvement
    • Spread and adoption
  • From furniture logistics to person-centred care

    4 July 2024 
    3 minute read 

    Q member Lesley Goodburn shares how storytelling empowers co-produced, continuous improvement in person-centred care.

    • Lesley Goodburn
      Lesley Goodburn
    Topics
    • Improvement and innovation
    • Co-production
    • Improvement culture
    • Patient and public involvement
    • Quality of care
    • Patient experience
    • Person-centred care
    • Services
    • End of life care
  • Discover how a student nurse in a care home developed a hospital passport so that patients with dementia were better able to let hospital carers know how to look after their needs.

    • Carol Dale
      Carol Dale
    Topics
    • Health sector challenges
    • Long-term conditions
    • Improvement and innovation
    • Co-production
    • Patient and public involvement
    • Quality of care
    • Health equity
    • Patient experience
    • Person-centred care
    • Services
    • End of life care
    • Older people’s care
    • Social care
  • How healing and trust play a part in health improvement

    30 April 2024 
    4 minute read 

    Q member Sabrina Das reflects on an Experience Day and how trust built in a local community that had suffered historical trauma contributed to its success.

    • Sabrina Das
      Sabrina Das
    Topics
    • Health sector challenges
    • COVID-19 and recovery
    • Equity, diversity and inclusion
    • Health and prevention
    • Improvement and innovation
    • Co-production
    • Collaboration
    • Improvement culture
    • Patient and public involvement
    • Services
    • Community services
    • Maternity and neo-natal
    • Voluntary services
  • Communities of Practice and QI in health and care

    23 April 2024 
    5 minute read 

    Afra Kelsall, Senior Advisor at the Mental Health Implementation Network (MHIN), shares her learning about the Communities of Practice model and shared decision making.

    • Afra Kelsall
      Afra Kelsall
    Topics
    • Improvement and innovation
    • Co-production
    • Improvement capability
    • Quality of care
    • Health equity
    • Services
    • Community services
  • Co-designing streamlined care for children’s services

    21 February 2024 
    8 minute read 

    Q Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.

    • Clare Smith
      Clare Smith
    Topics
    • Digital and data
    • Digital technology
    • Health sector challenges
    • Access and waiting times
    • Improvement and innovation
    • Co-production
    • Complexity
    • Patient and public involvement
    • Process improvement
    • Quality of care
    • Patient experience
    • Services
    • Children and young people
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