Opinion pieces
Diverse views and commentary from Q, community members and across the health and care improvement landscape.
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How to bring an equitable approach to reducing waiting times
25 September 2024 6 minute readKatie and Spela explore what the Q Lab teams learned about ensuring equity while reducing appointment waiting times and share some top tips for ensuring equitable access to services.
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Spela Godec
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Katie Clarke-Day
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Long-term conditions
- Improvement and innovation
- Co-production
- Patient and public involvement
- Systems change
- Quality of care
- Patient experience
- Person-centred care
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Q’s new co-designed website launches this autumn
27 August 2024 3 minute readDigital Manager Betty-Sue Smith highlights how members’ insights have been central to building Q’s new website.
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Betty-Sue Smith
Topics- Improvement and innovation
- Co-production
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Co-designing the Systems Quality Improvement Practitioner Programme
15 August 2024 4 minute readSid Beech shares his experience of kickstarting the Q Exchange project, Systems QI Practitioner Programme, with a co-design session to agree the scope, audience and draft topic outline.
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Sid Beech
Topics- Digital and data
- Measurement for improvement
- Improvement and innovation
- Co-production
- Process improvement
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Top tips for engaging stakeholders in reducing waits
16 July 2024 6 minute readFive lessons teams participating in Q Lab learned about engaging stakeholders in their work to reduce waits.
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Spela Godec
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Co-production
- Flow
- Improvement capability
- Improvement culture
- Process improvement
- Spread and adoption
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From furniture logistics to person-centred care
4 July 2024 3 minute readQ member Lesley Goodburn shares how storytelling empowers co-produced, continuous improvement in person-centred care.
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Lesley Goodburn
Topics- Improvement and innovation
- Co-production
- Improvement culture
- Patient and public involvement
- Quality of care
- Patient experience
- Person-centred care
- Services
- End of life care
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Creating a hospital passport for patients with dementia
10 May 2024 5 minute readDiscover how a student nurse in a care home developed a hospital passport so that patients with dementia were better able to let hospital carers know how to look after their needs.
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Carol Dale
Topics- Health sector challenges
- Long-term conditions
- Improvement and innovation
- Co-production
- Patient and public involvement
- Quality of care
- Health equity
- Patient experience
- Person-centred care
- Services
- End of life care
- Older people’s care
- Social care
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How healing and trust play a part in health improvement
30 April 2024 4 minute readQ member Sabrina Das reflects on an Experience Day and how trust built in a local community that had suffered historical trauma contributed to its success.
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Sabrina Das
Topics- Health sector challenges
- COVID-19 and recovery
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Improvement culture
- Patient and public involvement
- Services
- Community services
- Maternity and neo-natal
- Voluntary services
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Communities of Practice and QI in health and care
23 April 2024 5 minute readAfra Kelsall, Senior Advisor at the Mental Health Implementation Network (MHIN), shares her learning about the Communities of Practice model and shared decision making.
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Afra Kelsall
Topics- Improvement and innovation
- Co-production
- Improvement capability
- Quality of care
- Health equity
- Services
- Community services
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Co-designing streamlined care for children’s services
21 February 2024 8 minute readQ Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.
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Clare Smith
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Co-production
- Complexity
- Patient and public involvement
- Process improvement
- Quality of care
- Patient experience
- Services
- Children and young people
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