Opinion pieces
Diverse views and commentary from Q, community members and across the health and care improvement landscape.
-
How to bring an equitable approach to reducing waiting times
25 September 2024 6 minute readKatie and Spela explore what the Q Lab teams learned about ensuring equity while reducing appointment waiting times and share some top tips for ensuring equitable access to services.
-
Spela Godec
-
Katie Clarke-Day
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Long-term conditions
- Improvement and innovation
- Co-production
- Patient and public involvement
- Systems change
- Quality of care
- Patient experience
- Person-centred care
-
-
Top tips for engaging stakeholders in reducing waits
16 July 2024 6 minute readFive lessons teams participating in Q Lab learned about engaging stakeholders in their work to reduce waits.
-
Spela Godec
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Co-production
- Flow
- Improvement capability
- Improvement culture
- Process improvement
- Spread and adoption
-
-
Rethinking waiting lists: insights from Community Appointment Days
10 July 2024 3 minute readQ member and physiotherapist Jo Kitchen reflects on a Q lunch and learn event on Community Appointment Days.
-
Joanna Kitchen
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Improvement and innovation
- Patient and public involvement
- Leadership and management
- Leadership
- Quality of care
- Person-centred care
-
-
How our Q Exchange 5 projects are approaching the issue of delays
25 April 2024 6 minute readMid-way into their projects, we’re finding common themes in approaches to improving equity while tackling delays across a huge range of patients and conditions.
-
The Team
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Collaboration
-
-
Co-designing streamlined care for children’s services
21 February 2024 8 minute readQ Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.
-
Clare Smith
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Co-production
- Complexity
- Patient and public involvement
- Process improvement
- Quality of care
- Patient experience
- Services
- Children and young people
-
-
Launch of UK’s first online patient experience library
26 September 2023 5 minute readMiles Sibley tells us about the first-ever digital library of patient experience evidence and its potential to become a powerful new force in tackling health inequality.
-
Miles Sibley
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Quality of care
- Patient experience
-