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Opinion pieces

Diverse views and commentary from Q, community members and across the health and care improvement landscape.

6 results
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  • How to bring an equitable approach to reducing waiting times

    25 September 2024 
    6 minute read 

    Katie and Spela explore what the Q Lab teams learned about ensuring equity while reducing appointment waiting times and share some top tips for ensuring equitable access to services.

    • Spela Godec
      Spela Godec
    • Katie Clarke-Day
      Katie Clarke-Day
    Topics
    • Health sector challenges
    • Access and waiting times
    • Equity, diversity and inclusion
    • Long-term conditions
    • Improvement and innovation
    • Co-production
    • Patient and public involvement
    • Systems change
    • Quality of care
    • Patient experience
    • Person-centred care
  • Top tips for engaging stakeholders in reducing waits

    16 July 2024 
    6 minute read 

    Five lessons teams participating in Q Lab learned about engaging stakeholders in their work to reduce waits.

    • Spela Godec
      Spela Godec
    Topics
    • Health sector challenges
    • Access and waiting times
    • Improvement and innovation
    • Co-production
    • Flow
    • Improvement capability
    • Improvement culture
    • Process improvement
    • Spread and adoption
  • Q member and physiotherapist Jo Kitchen reflects on a Q lunch and learn event on Community Appointment Days.

    • Joanna Kitchen
      Joanna Kitchen
    Topics
    • Health sector challenges
    • Access and waiting times
    • Equity, diversity and inclusion
    • Improvement and innovation
    • Patient and public involvement
    • Leadership and management
    • Leadership
    • Quality of care
    • Person-centred care
  • Mid-way into their projects, we’re finding common themes in approaches to improving equity while tackling delays across a huge range of patients and conditions.

    • The Team
    Topics
    • Digital and data
    • Digital technology
    • Health sector challenges
    • Access and waiting times
    • Improvement and innovation
    • Collaboration
  • Co-designing streamlined care for children’s services

    21 February 2024 
    8 minute read 

    Q Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.

    • Clare Smith
      Clare Smith
    Topics
    • Digital and data
    • Digital technology
    • Health sector challenges
    • Access and waiting times
    • Improvement and innovation
    • Co-production
    • Complexity
    • Patient and public involvement
    • Process improvement
    • Quality of care
    • Patient experience
    • Services
    • Children and young people
  • Launch of UK’s first online patient experience library

    26 September 2023 
    5 minute read 

    Miles Sibley tells us about the first-ever digital library of patient experience evidence and its potential to become a powerful new force in tackling health inequality.

    • Miles Sibley
      Miles Sibley
    Topics
    • Digital and data
    • Digital technology
    • Health sector challenges
    • Access and waiting times
    • Quality of care
    • Patient experience
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