Opinion pieces
Diverse views and commentary from Q, community members and across the health and care improvement landscape.
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Improving patient communication and care with technology
24 September 2024 10 minute readA Q Exchange project looks at using innovative technology as part of an apporoach to reduce falls and pressure ulcers in elderly patients.
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Jonathan Yazbek
Topics- Digital and data
- Digital technology
- Health sector challenges
- Health and prevention
- Long-term conditions
- Improvement and innovation
- Patient and public involvement
- Leadership and management
- Workforce and people
- Quality of care
- Patient safety
- Services
- Mental health
- Older people’s care
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Improvement skills needed: turning election pledges into implemented plans
10 June 2024 3 minute readQ Managing Director Penny Pereira explores what improvement approaches and expertise will be needed for the health and care sector under the new government.
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Penny Pereira
Topics- Digital and data
- Digital technology
- Health sector challenges
- Productivity
- Improvement and innovation
- Innovation
- Leadership and management
- Leadership
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How our Q Exchange 5 projects are approaching the issue of delays
25 April 2024 6 minute readMid-way into their projects, we’re finding common themes in approaches to improving equity while tackling delays across a huge range of patients and conditions.
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The Team
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Collaboration
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Addressing digital exclusion in mental health services
3 April 2024 7 minute readQ Exchange project lead Rachael Middle shares how Isle of Wight NHS Trust is improving digital inclusion for people accessing their mental health services.
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Rachael Middle
Topics- Digital and data
- Digital technology
- Health sector challenges
- Equity, diversity and inclusion
- Services
- Mental health
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Digital adopters in health and care: what you need to know
4 March 2024 4 minute readQ member Dominic Cushnan discusses a service that supports health and care services to plan and implement digital improvement projects.
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Dominic Cushnan
Topics- Digital and data
- AI and automation
- Digital technology
- Improvement and innovation
- Improvement capability
- Innovation
- Leadership and management
- Policy and regulation
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Co-designing streamlined care for children’s services
21 February 2024 8 minute readQ Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.
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Clare Smith
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Co-production
- Complexity
- Patient and public involvement
- Process improvement
- Quality of care
- Patient experience
- Services
- Children and young people
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Transforming training for carers of children with complex needs
21 November 2023 7 minute readA paediatric nurse explains how she developed an online training package for carers and parents of children with complex needs.
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Una Hughes
Topics- Digital and data
- Digital technology
- Leadership and management
- Workforce and people
- Services
- Children and young people
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Launch of UK’s first online patient experience library
26 September 2023 5 minute readMiles Sibley tells us about the first-ever digital library of patient experience evidence and its potential to become a powerful new force in tackling health inequality.
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Miles Sibley
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Quality of care
- Patient experience
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Applying Juran’s Trilogy in the NHS
13 March 2023 4 minute readIn his third blog in a series on designing a Quality Management System (QMS) for the NHS, Dr Tom Rose discusses how Juran’s Trilogy can be applied in a health care setting.
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Thomas Rose
Topics- Digital and data
- Digital technology
- Quality of care
- Patient safety
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