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Opinion pieces

Diverse views and commentary from Q, community members and across the health and care improvement landscape.

12 results
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  • How to bring an equitable approach to reducing waiting times

    25 September 2024 
    6 minute read 

    Katie and Spela explore what the Q Lab teams learned about ensuring equity while reducing appointment waiting times and share some top tips for ensuring equitable access to services.

    • Spela Godec
      Spela Godec
    • Katie Clarke-Day
      Katie Clarke-Day
    Topics
    • Health sector challenges
    • Access and waiting times
    • Equity, diversity and inclusion
    • Long-term conditions
    • Improvement and innovation
    • Co-production
    • Patient and public involvement
    • Systems change
    • Quality of care
    • Patient experience
    • Person-centred care
  • How senior leaders can support patients to wait well

    22 July 2024 
    5 minute read 

    Experts from across health care offer practical actions to design pathways that reduce waiting lists, support patients to wait well and put equity first throughout.

    • Ruth Coustick-Deal
      Ruth Coustick-Deal
    Topics
    • Health sector challenges
    • Equity, diversity and inclusion
    • Quality of care
    • Patient experience
    • Person-centred care
  • Q member Krishna Nair explores the significant disparities in wound care among the nation’s most vulnerable populations and improvement initiatives.

    • Krishna Nair
      Krishna Nair
    Topics
    • Health sector challenges
    • Equity, diversity and inclusion
    • Quality of care
    • Patient experience
  • From furniture logistics to person-centred care

    4 July 2024 
    3 minute read 

    Q member Lesley Goodburn shares how storytelling empowers co-produced, continuous improvement in person-centred care.

    • Lesley Goodburn
      Lesley Goodburn
    Topics
    • Improvement and innovation
    • Co-production
    • Improvement culture
    • Patient and public involvement
    • Quality of care
    • Patient experience
    • Person-centred care
    • Services
    • End of life care
  • Discover how a student nurse in a care home developed a hospital passport so that patients with dementia were better able to let hospital carers know how to look after their needs.

    • Carol Dale
      Carol Dale
    Topics
    • Health sector challenges
    • Long-term conditions
    • Improvement and innovation
    • Co-production
    • Patient and public involvement
    • Quality of care
    • Health equity
    • Patient experience
    • Person-centred care
    • Services
    • End of life care
    • Older people’s care
    • Social care
  • Co-designing streamlined care for children’s services

    21 February 2024 
    8 minute read 

    Q Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.

    • Clare Smith
      Clare Smith
    Topics
    • Digital and data
    • Digital technology
    • Health sector challenges
    • Access and waiting times
    • Improvement and innovation
    • Co-production
    • Complexity
    • Patient and public involvement
    • Process improvement
    • Quality of care
    • Patient experience
    • Services
    • Children and young people
  • Clean Language in health care cuts to the chase

    4 December 2023 
    4 minute read 

    How using Clean Language questions in health and care reveals what really matters.

    • Judy Rees
      Judy Rees
    Topics
    • Improvement and innovation
    • Improvement research and evaluation
    • Quality of care
    • Patient experience
  • Q delegates share their highlights from this year’s International Society for Quality in Health Care (ISQua) conference.

    • Helen Crisp
      Helen Crisp
    • Henry Cann
      Henry Cann
    Topics
    • Digital and data
    • Analytics and data
    • Leadership and management
    • Workforce and people
    • Quality of care
    • Patient experience
  • Launch of UK’s first online patient experience library

    26 September 2023 
    5 minute read 

    Miles Sibley tells us about the first-ever digital library of patient experience evidence and its potential to become a powerful new force in tackling health inequality.

    • Miles Sibley
      Miles Sibley
    Topics
    • Digital and data
    • Digital technology
    • Health sector challenges
    • Access and waiting times
    • Quality of care
    • Patient experience
  • Helen Lee at NHS England’s Experience of Care co-production programme tells us about some work her team has been doing to put co-production at the centre of quality improvement.

    • Helen Lee
      Helen Lee
    Topics
    • Quality of care
    • Patient experience
    • Person-centred care
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