Opinion pieces
Diverse views and commentary from Q, community members and across the health and care improvement landscape.
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How to bring an equitable approach to reducing waiting times
25 September 2024 6 minute readKatie and Spela explore what the Q Lab teams learned about ensuring equity while reducing appointment waiting times and share some top tips for ensuring equitable access to services.
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Spela Godec
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Katie Clarke-Day
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Long-term conditions
- Improvement and innovation
- Co-production
- Patient and public involvement
- Systems change
- Quality of care
- Patient experience
- Person-centred care
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How senior leaders can support patients to wait well
22 July 2024 5 minute readExperts from across health care offer practical actions to design pathways that reduce waiting lists, support patients to wait well and put equity first throughout.
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Ruth Coustick-Deal
Topics- Health sector challenges
- Equity, diversity and inclusion
- Quality of care
- Patient experience
- Person-centred care
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Bridging gaps: enhancing wound care for vulnerable patients
18 July 2024 3 minute readQ member Krishna Nair explores the significant disparities in wound care among the nation’s most vulnerable populations and improvement initiatives.
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Krishna Nair
Topics- Health sector challenges
- Equity, diversity and inclusion
- Quality of care
- Patient experience
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From furniture logistics to person-centred care
4 July 2024 3 minute readQ member Lesley Goodburn shares how storytelling empowers co-produced, continuous improvement in person-centred care.
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Lesley Goodburn
Topics- Improvement and innovation
- Co-production
- Improvement culture
- Patient and public involvement
- Quality of care
- Patient experience
- Person-centred care
- Services
- End of life care
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Creating a hospital passport for patients with dementia
10 May 2024 5 minute readDiscover how a student nurse in a care home developed a hospital passport so that patients with dementia were better able to let hospital carers know how to look after their needs.
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Carol Dale
Topics- Health sector challenges
- Long-term conditions
- Improvement and innovation
- Co-production
- Patient and public involvement
- Quality of care
- Health equity
- Patient experience
- Person-centred care
- Services
- End of life care
- Older people’s care
- Social care
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Co-designing streamlined care for children’s services
21 February 2024 8 minute readQ Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.
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Clare Smith
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Co-production
- Complexity
- Patient and public involvement
- Process improvement
- Quality of care
- Patient experience
- Services
- Children and young people
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Clean Language in health care cuts to the chase
4 December 2023 4 minute readHow using Clean Language questions in health and care reveals what really matters.
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Judy Rees
Topics- Improvement and innovation
- Improvement research and evaluation
- Quality of care
- Patient experience
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Six ways the quality of health care is improving across the world
12 October 2023 6 minute readQ delegates share their highlights from this year’s International Society for Quality in Health Care (ISQua) conference.
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Helen Crisp
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Henry Cann
Topics- Digital and data
- Analytics and data
- Leadership and management
- Workforce and people
- Quality of care
- Patient experience
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Launch of UK’s first online patient experience library
26 September 2023 5 minute readMiles Sibley tells us about the first-ever digital library of patient experience evidence and its potential to become a powerful new force in tackling health inequality.
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Miles Sibley
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Quality of care
- Patient experience
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Landmark suite of tools puts co-production at the centre of quality improvement
22 June 2023 5 minute readHelen Lee at NHS England’s Experience of Care co-production programme tells us about some work her team has been doing to put co-production at the centre of quality improvement.
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Helen Lee
Topics- Quality of care
- Patient experience
- Person-centred care
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