Opinion pieces
Diverse views and commentary from Q, community members and across the health and care improvement landscape.
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Creating a hospital passport for patients with dementia
10 May 2024 5 minute readDiscover how a student nurse in a care home developed a hospital passport so that patients with dementia were better able to let hospital carers know how to look after their needs.
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Carol Dale
Topics- Health sector challenges
- Long-term conditions
- Improvement and innovation
- Co-production
- Patient and public involvement
- Quality of care
- Health equity
- Patient experience
- Person-centred care
- Services
- End of life care
- Older people’s care
- Social care
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The power of improvement: highlights from this year’s International Forum on Quality and Safety in Healthcare
9 May 2024 8 minute readThe Q team share the improvement themes from this year’s Forum, including looking at failure, rule-breaking and adding rigour to QI.
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Penny Pereira
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Libby Keck
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Matt Hill
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Spela Godec
Topics- Health sector challenges
- Equity, diversity and inclusion
- Improvement and innovation
- Improvement capability
- Innovation
- Spread and adoption
- Systems change
- Leadership and management
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How healing and trust play a part in health improvement
30 April 2024 4 minute readQ member Sabrina Das reflects on an Experience Day and how trust built in a local community that had suffered historical trauma contributed to its success.
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Sabrina Das
Topics- Health sector challenges
- COVID-19 and recovery
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Improvement culture
- Patient and public involvement
- Services
- Community services
- Maternity and neo-natal
- Voluntary services
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How our Q Exchange 5 projects are approaching the issue of delays
25 April 2024 6 minute readMid-way into their projects, we’re finding common themes in approaches to improving equity while tackling delays across a huge range of patients and conditions.
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The Team
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Collaboration
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Addressing digital exclusion in mental health services
3 April 2024 7 minute readQ Exchange project lead Rachael Middle shares how Isle of Wight NHS Trust is improving digital inclusion for people accessing their mental health services.
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Rachael Middle
Topics- Digital and data
- Digital technology
- Health sector challenges
- Equity, diversity and inclusion
- Services
- Mental health
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Co-designing streamlined care for children’s services
21 February 2024 8 minute readQ Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.
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Clare Smith
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Co-production
- Complexity
- Patient and public involvement
- Process improvement
- Quality of care
- Patient experience
- Services
- Children and young people
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Quality improvement and health inequalities
15 January 2024 4 minute readLook at how QI can impact health inequalities and learn about Queen Mary University of London research to explore the issue.
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Lucy Johnson
Topics- Health sector challenges
- Equity, diversity and inclusion
- Leadership and management
- Workforce and people
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Improving productivity: resources from Q
9 January 2024 7 minute readResources from Q to give you inspiration and help bring people with you when tackling health and care improvement in a system under pressure.
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Penny Pereira
Topics- Health sector challenges
- Productivity
- Improvement and innovation
- Improvement capability
- Improvement culture
- Leadership and management
- Workforce and people
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Launch of UK’s first online patient experience library
26 September 2023 5 minute readMiles Sibley tells us about the first-ever digital library of patient experience evidence and its potential to become a powerful new force in tackling health inequality.
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Miles Sibley
Topics- Digital and data
- Digital technology
- Health sector challenges
- Access and waiting times
- Quality of care
- Patient experience
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Solving NHS demand challenges with a sustainability lens
23 August 2023 7 minute readRachel McLean reflects on sustainability in quality improvement (SusQI) projects that show potential for improving patient care while saving staff time, saving money and reducing environmental impact.
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Rachel McLean
Topics- Health sector challenges
- Long-term conditions
- Quality of care
- Timeliness and efficiency
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