ZoomIn this third webinar in our quality management series, we’ll discussed Quality Control and what it means to embed continuous improvement directly into workplace practices. We covered:
- Best practice in daily quality control from examples in health and wider industries
- Current approaches within own organisational context and consider how these can be improved or spread to have wider impact
- Sharing and collaborating with others to build best practice across the network
We were joined by: Ann Hill, Head of Improvement Capability NHS E/I South West; Richard Best, Director of Improvement University Hospitals Plymouth; Sarah Scales, Associate Director of Transformation Royal Surrey NHS Foundation Trust; and Dr Nicola Bateman, Associate Professor in Operations Management University of Leicester.
Watch the recording
Further reading
- The magical number seven, plus or minus two: Some limits in our capacity for processing information – George A Miller
- Defining and developing measures of lean production – Rachna Shah
- Visual management and communications boards, empirically testing design principles – Peter Gardner, Dr Nicola Bateman
- Visual management and shop floor teams – development, implementation and use – Dr Nicola Bateman, Lee Philp, Harry Warrender