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Wessex AHSN Webinar

Join us as Q members talk through their recent project work, and highlight areas where QI methodology was used for patient benefit.

27 May 2021
14:00 – 15:00



The series is designed to give members the opportunity to share their recent project work and highlight areas where quality improvement (QI) methodology was utilised. The event will include an introduction and presentations from the following members:

• Nicola Bent, Deputy Chief Executive and Director of Innovation Adoption – Wessex AHSN
• Heather Moore , Transformation Programme Director – South Central Ambulance Service
• Kate Lippiett – Programme Manager, Wessex Cancer Alliance and MSRG Research Fellow

Heather Moore

Heather Moore is the Transformation Programme Director for South Central Ambulance Service (SCAS) and a Q Community Member. She joined SCAS on 1 April 2020, and immediately was tasked with leading the ‘Learning from Covid’ research, a piece that was conducted throughout June and July 2020 in order to help the organisation to learn in action and to improve for the future.


Heather’s presentation will consider the approach taken to ‘Learning from Covid’ by SCAS between April and August 2020 and the impact that it has had on the organisation for the future. It will also highlight areas where QI methodology was employed and how they are building it into the organisation for the future.

Kate Lippiett

Dr Kate Lippiett (BA (Hons), MSc, RGN, PhD, Q Fellow) has worked in the NHS since 1999, first in general management, completing the NHS management training scheme in 2003. Kate was awarded an MSc in Health Management from the University of Birmingham in 2005. She re-trained as a nurse and specialised in respiratory nursing. Currently, Kate is Vice Chair of the Research and Education Committee for the Association of Respiratory Nurse Specialists. In 2020, Kate completed a full-time PhD sponsored by the Health Foundation, identifying and characterising patient experiences of burden of treatment in lung cancer and Chronic Obstructive Pulmonary Disease (COPD).


Kate is a Research Fellow at the University of Southampton, providing management and evaluation support to the Wessex Cancer Alliance led Cancer Nursing Across Boundaries project and working with the Wessex Cancer Alliance to support the treatment programme of work.