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25 Mar 2020
14:00 – 15:00


In response to COVID-19, the health system plans to rapidly expand the use of video consultations. This practical, online event was carried out to help those tasked with introducing this complex service change to learn from existing evidence and practice.

We heard from Trish Greenhalgh: a GP and Professor of Primary Care Health Sciences at Oxford University. She is a leading expert in the adoption of service and technology changes in the health system who has gathered in-depth insight into the use of video consultations.

This online event:

  • Summarised how to introduce video consultations to increase the likelihood of success
  • Provided practical tips to help you implement video consultations now
  • Offered a chance for participants to ask questions and connect with others working on this

Watch the webinar

Download Trish’s slides and join the Special Interest Group.


We’ve collated some resources that were shared by participants in the call below.