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From tokenism to empowerment: improving quality and safety for patients and public through diversity in participation

NHS England is hosting an event which aims to explore how equality and diversity in participation can contribute to improved quality, safety and experience. The event is being organised by NHS England and supported by the Kings College London; the Health Foundation and the National Institute for Health Research.

25 Jan 2018


This event is the first of it’s kind in the field of patient safety, quality and diversity and has attracted a range of international and national speakers.

The event will highlight the excellent work of Dr Josephine Ocloo, Health Foundation Improvement Science Fellow and patient safety champion, based in the Centre for Implementation Science at King’s College London, and build on Dr Ocloo’s work with Rachel Matthews ‘From tokenism to empowerment: progressing patient and public involvement in healthcare improvement’ (BMJ Quality and Safety 2016).

The event will be co-chaired by Joan Saddler, Associate Director, NHS Confederation and Jennifer Dixon, Chief Executive, Health Foundation.

A range of renowned national and international speakers in the field of quality improvement and patient safety, will be joining the Question Time Panel to help begin the debate on how we begin to shift the discourse from tokenism to empowerment: how can we work to improve quality and safety for patients and public through diversity in participation?

  • Dr Josephine Ocloo, Health Foundation Improvement Science Fellow, Centre for Implementation Science, King’s College London, Patient Safety Champion and author of paper on ‘From Tokenism to Empowerment’
  • Kaveh G. Shojania, MD, Professor and Vice Chair, Quality & Innovation, Department of Medicine, University of Toronto, and Editor-in-chief, BMJ Quality & Safety
  • Dr Celia Ingham Clark, National Director of Patient Safety, NHS Improvement, NHS England medical director for clinical effectiveness
  • Professor Peter Beresford OBE, Professor of Citizen Participation, University of Essex and Emeritus Professor of Social Policy, Brunel University London
  • Dr Mike Durkin, Senior Advisor on Patient Safety Policy and Leadership, Institute of Global Health Innovation, Imperial College London
  • Jacqui Dyer MBE, Vice-Chair of the Mental Health Task Force for England and Chair of Black Thrive, Lambeth
  • Dr Tejal Gandhi, MD MPH CPPS, Chief Clinical and Safety Officer, IHI ,Institute for Healthcare Improvement, Associate Professor, Harvard Medical School, has kindly agreed to join us on the day by video link and will be sharing her thoughts on this agenda.

The event will take place on the Thursday 25 January 2018, from 10 – 5pm at the Pullman Hotel St Pancras, London.