The GlaxoSmithKline immersive site visit gave delegates insight into the organisations Accelerating Delivery Performance approach (ADP). ADP is based on Lean-Six Sigma, visual project management and is underpinned by organisational development principals. Delegates got tangible examples of how this approach has delivered transformation improvement and engaged staff throughout this global organisation.
There was the opportunity to speak with those leading improvement as well as those responsible for the design of the approach. It was a unique opportunity to shift common paradigms about what makes for effective change management.
This visit was the first in the programme of Q visits for members.