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12:00 Thursday 13 July to 14:00 Friday 14 July


In April the Q Improvement Lab announced that for the next 12 months it will work on the challenge “What would it take for effective peer support to be available to everyone who wants it to help manage their long-term health and well-being needs?”

This workshop on 13-14 July – Peer support: discovery and design – will be an opportunity to engage with, and add to, the research and other insights we are gathering on current patterns of peer support provision and what’s known about what’s needed and what works. We will work together to interrogate the wealth of existing knowledge in this area to build a rounded understanding of where the biggest opportunities lie for developing and expanding peer support services.

Outputs from the first Q Lab workshop in March
Outputs from the first Q Lab workshop in March

Bringing together a diverse group of people – including people from the NHS and other public services, patient organisations, charities and academia to name but a few – this 24-hour workshop will use a range of creative techniques to build a deep collective understanding of this topic.

This workshop will enable you to:

  • Get under the surface of the evidence on peer support, exploring what it means for your work and the system as a whole
  • Shape the future direction of the Lab’s work on this topic
  • Connect and collaborate with others who are also working on peer support
  • Access ideas and support to take forward your own work in this area
  • Try out a range of creative techniques for understanding complex challenges

About the Q Improvement Lab

Born out of Q, the Q Improvement Lab will bring people together from across the UK (from the Q community and beyond) to work on complex challenges facing health and care. Focusing on a single challenge for 9-12 months, the Lab will build on existing knowledge to understand the challenge, generate ideas and test solutions. Read more about the Lab.

The first Q Lab workshop in March

Further details

The workshop begins at lunchtime on 13 July and ends at lunchtime on 14 July.

The workshop is free of charge to attend, with accommodation, food and refreshments provided.

Travel expenses and a day rate will be available to patients and patient representatives. If you are not a patient and are unable to get travel covered by your employer, please let us know.


To express an interest in attending, please email by Friday 9 June as places are limited.