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5th March 2019

Redhills, Penrith, Cumbria, CA11 0DQ

Rheged

The development of ‘human factors’ as the study of the interaction between people and systems – to make things safer and more productive – has a history of over 100 years. Much is understood and a lot is intuitive – like realising you will make more mistakes when you are tired or distracted – but also a lot of this knowledge is not regularly and routinely built into healthcare.