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Learning from Q Visits: Designing and delivering improvement

In this virtual workshop, we explored learning from previous Q Visits to explore the three key stages to follow in delivering sustainable improvement.

16 Apr 2021
12:30 – 14:00

People at an event talking

While our popular Q Visits programme is on hold due to COVID-19 restrictions, there’s a wealth of learning from previous events to be shared more widely with the community.

We were joined by Steve Harrison, Lead Faculty Coach for the Sheffield Microsystem Coaching Academy, and Professor John Clarkson, Director of the Cambridge Engineering Design Centre, who explored a range of ideas and methodologies that can help you lead on delivering sustainable improvement. This session took attendees through three key stages:

The more complex the improvement landscape you work within, the more time and attention should be given to understanding various aspects of it. Members learnt how you can go about gaining this understanding before generating potential solutions.

Good design requires a deep understanding of need, an appreciation of human nature and iterative design process which is sensitive to user feedback. A variety of design approaches which incorporate those lessons were shared.

Sustaining solutions once they’re implemented doesn’t happen by chance; continuous, incremental improvement must be built into systems and relationships. We explored how you can build these systems as well as approaches to take when focusing on the environmental aspects of sustainability.

Attendees had the chance to connect with fellow community members in the session and discussed what they’ve heard and how it can be applied to challenges in their work.

Watch the workshop

Slide deck