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Complexity for Improvement: the models and tools to make it work for you – with Gareth Evans (12.30pm, Zoom video call)

Learn about the practical models, methods and tools that make it possible to work with complexity in improvement.

21 Jun 2019

Zoom call - online/phone (all welcome) *12.30pm*

The language of complexity has become commonplace these days – as the problems we face become ever more entangled and less linear.

Yet complexity in action remains rare. The Human System Dynamics (HSD) Institute has integrated complexity theory with innovative practices to enable practical and impactful action. It offers a collection of models and methods. Each one of them supports action in three ways by improving perception, sense making, and action in unpredictable and uncontrollable situations.

Q member Gareth Evans will share an overview of the Human Systems Dynamics approach, and his experience working with complexity in NHS improvement for many years. He is a certified HSD Professional – working at individual, team and organisational levels.

** Register here: – to receive your person login***

Tools used in Human Systems Dynamics include Landscape Diagrams, Finite and Infinite Games and Adaptive Action using ‘What? So What? Now What?’ (as seen in Liberating Structures).

*This Zoom video call is organised by Q’s Complexity Approaches to Support QI SIG (please join – open to all), convened by Emma Adams. It was enabled via the first national timebank for the NHS, Hexitime (funded by Q Exchange). 
NB Previous complexity-related Zooms (for Q’s Closing the Gap SIG) include Prof Trish Greenhalgh (see video) and Prof Mary Uhl-Bien – video coming).

Human Systems Dynamics: Foundations, Discipline, Praxis’ – with Glenda Eoyang (video)
Gareth Evans bio (from an impressive global Kumu map of HSD practitioners)