Special Interest Group
Video consultations: how to set them up well, fast?
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Latest group activity
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Maimie Thompson posted an update 1 year, 3 months ago
Would be very interested in clinicians’ views. The content of the tweet below is not atypical of the feedback we receive: An older friend of mine (65years+) had a 3 min consultant appointment recently. Her husband drove 150 miles for a verbal, no hands-on, no diagnostic appt. It took a whole day. They asked for a telephone or Near Me appt but…Read more
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From my point of view (as a GP) that is not the experience we would aim to provide.
I think patient choice is key here. In this instance the patient should have been offered a telephone call as a minimum (or video call). The consultant might prefer in person but if they are aware of the challenges the patient faced they perhaps would consider…Read more
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Thanks, Chris – agree with your comments. We signpost to local providers over such concerns while looking for any patterns. If a provider is not comfortable using video or thinks other approaches are quicker that will influence their decision. Is there more support we can provide to boards? I will use some of your comments as generic messaging.…Read more
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Maimie Thompson posted an update 1 year, 3 months ago
Research | The University of Oxford / Nuffield Department of Primary Care Health SciencesRemote by Default 2: the “new normal”? To inform high-quality, safe and equitable care in UK general practice in the context of policies which require phone, video or e-consultation by default. The study is looking to collate training materials to inform a cur…Read more
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Maimie Thompson posted an update 1 year, 3 months ago
Happy New Year Everyone Sharing three short film clips on the use of Near Me from different perspectives including the use of Groups. Grateful to my colleagues in NHS Grampian for their fantastic work. I think they are rather compelling but feedback would be great to me or @rosiecooperPatient explained why choice is important”As a patient, the…Read more
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Zoe Amar joined 1 year, 3 months ago
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Joriam Ramos posted an update 1 year, 4 months ago
Hey everyone, just dropping by to wish everyone a merry Xmas and happy new year 🙂 and a special thank you to @jo-scott @maimie-thompson for keeping this group active! Have a lovely break and see you next year
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Same to you Joriam and thanks for all your support. Hope you get a break too. Maimie
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Maimie Thompson posted an update 1 year, 5 months ago
Great infographic from @rosiecooper on 24,557 responses from #NearMe end-of-call survey 18/12/22 – 25/10/22. V0.2
Near Me is Scotland’s video consulting service used in Health, Social Care, and the Public Sector including Social Security Scotland. Following the rapid scale-up in 2020, there continue to be 40K – 50K calls consistently made each m…Read more
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Maimie Thompson posted an update 1 year, 5 months ago
Fantastic use of Video appointments from NHS Highland.
“The development of Enhanced Recovery After Surgery has involved looking at ways of ensuring that patients’ expectations are managed prior to coming in for surgery. Weekly presentations and discussions for pre-op patients are held on Near-Me, NHS Highland’s virtual consultation servi…Read more -
Maimie Thompson posted an update 1 year, 5 months ago
Video consultation scheme for patients rolled out to community hubs
Up to 40,000 consultations take place every month.
Video consultation scheme for patients rolled out to community hubs – gov.scot (www.gov.scot) Great work by @rosiecooperCooper and the team -
Maimie Thompson posted an update 1 year, 6 months ago
Catch up in a fun and informal way NHS Highland colleagues in a Podcast describing the many benefits of video consultations which in Scotland is known as Near Me.
In this episode of ‘Be My Guest’ . . .
Tom is joined in the studio by the NHS Highland Tech Team to discuss ‘Near Me’, a service that allows patients to meet virtually with their…Read more -
Jo Scott posted an update 1 year, 6 months ago
Hi everyone! We have our annual Q community event on 18 October that will be a great opportunity to learn and share with other members. There will be a couple of sessions focusing on digital innovations and implementation that will no doubt be of great interest to people in this group. I know it can be hard to find time for this type of thing -…Read more
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Jo Scott posted an update 1 year, 6 months ago
Hi everyone – this message was posted on the primary care group by April Masson and I wondered if anyone had anything to add to the discussion?
https://q.health.org.uk/community/directory/aprilmasson/activity/44865/Hi everyone, I am new here. I am the portfolio lead for primary care at Healthcare Improvement Scotland. I started in May. We have j…Read more
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Thanks for sharing Jo – I’ve replied in the Primary Care group and hope to arrange a meeting with April. 🙂
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Maimie Thompson posted an update 1 year, 6 months ago
I was thinking about the title and therefore content of this group. Is the focus still on ‘how to set them up’ or is (or could it be) more general updates on progress and issues etc? Just a thought.
For instance, is this article on whether the use of video consultations might impact on recruitment and retention of GPs relevant including the…Read more-
Hi Maimie – that’s a great reflection. I agree the name of this group doesn’t now suit the purpose this group could have. (it was initially set up in March 2020 by the Q team – when setting up video consultations fast was what everyone was trying to do).
I really appreciate the active contribution you make to this group, sharing the learning from…Read more-
I will drop you an email. Thanks.
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About this group
In response to Covid-19, the health system plans to rapidly expand the use of video consultations.
The aim of this group is to share practical learning, tips and challenges when introducing this complex service change, and to learn from existing evidence.
We want this space to be helpful in progressing your work, rather than competing with it.
This group is convened by Jo Scott
