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Special Interest Group

Video consultations: how to set them up well, fast?

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Latest group activity

  • BMJ, 22nd May 2023

    Virtual appointments—embracing the opportunity to reduce carbon emissions mustn’t widen health inequalities

    The insights in this paper very much chime with the work in Scotland where we described a range of benefits and barriers.  The key has been to optimise the benefits while actively working to address the barr…Read more

  • Latest evidence ….

    Aim To understand how and why video is used in urgent care settings

    ‘How and why are video consultations used in urgent primary care settings in the UK? A focus group study’ | BJGP Open

    Conclusion: Video consulting is useful in the urgent care setting as an adjunct to telephone consulting. It is particularly helpful in the…Read more

  • Journal of Medical Internet Research on May 3, 2023

     

    The Role of Virtual Consulting in Developing Environmentally Sustainable Health Care: Systematic Literature Review,” was published in the Journal of Medical Internet Research on May 3, 2023. This study examines the impact of virtual consulting in health care on the environment, and how it mig…Read more

  • The ultimate moonshot. How Near me video consultations are saving enough car miles for a round trip to the great orb in the sky. 

    #NearMe #Environment #RealisticMedicine #Sustainability

    The ultimate moonshot. How NHS Near me video consultations are saving enough car miles for a round trip to the great orb in the sky

  • Demands for GP Practices are unprecedented and unrelenting. A recent deep dive into three practices in Scotland that are high users of Near Me reveals some striking similarities which are transferrable to support wider adoption.

    Near Me is a video consulting service that enables people to have health and social care appointments from home or…Read more

  • Maimie Thompson posted an update 1 year ago

    This is excellent in so many ways. Wider application beyond GP appointments.  See what you think. 

     

    Creating ‘digital warmth’ in remote consultations, with Roger Neighbour – YouTube

    Part of BMJ Learning 

    Clinical pointers: remote consultations in primary care Online course | BMJ Learning

     

  • Claire Reidy posted an update 1 year ago

    Hello all! It’s exciting to see this group here. My research team and I are working on a project to build a strong evidence base for successful co-design and implementation of video and hybrid group consultations so it would be interesting to hear your experiences with these kinds of consultations! If you are happy to share, we have a quick…Read more

    • Hi Claire

      Good to hear about this. A lot of work has been done on these themes in Scotland and I wonder if would it be worth a catch-up with @rosiecooperan colleagues so we can share what we have done including published work. Thanks. Maimie

    • I have dropped you an email and copied in colleagues.

  • Case study on The expansion of video consultations transforms paediatrics

    Gloucestershire Hospitals NHS Foundation Trust

    The Challenge
    Patients often have over an hour in travel time to and from appointments– for paediatrics, this can mean missed time in school for children and a heavy burden on parents and carers. Since 2019, the paediatrics t…Read more

  • NHS England website, 9 February

    NHS England » Guide to adopting remote consultations in adult musculoskeletal physiotherapy services

  • Would be very interested in clinicians’ views. The content of the tweet below is not atypical of the feedback we receive: An older friend of mine (65years+) had a 3 min consultant appointment recently. Her husband drove 150 miles for a verbal, no hands-on, no diagnostic appt. It took a whole day. They asked for a telephone or Near Me appt but…Read more

    • From my point of view (as a GP) that is not the experience we would aim to provide.

      I think patient choice is key here. In this instance the patient should have been offered a telephone call as a minimum (or video call). The consultant might prefer in person but if they are aware of the challenges the patient faced they perhaps would consider…Read more

    • Thanks, Chris – agree with your comments. We signpost to local providers over such concerns while looking for any patterns. If a provider is not comfortable using video or thinks other approaches are quicker that will influence their decision. Is there more support we can provide to boards? I will use some of your comments as generic messaging.…Read more

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About this group

In response to Covid-19, the health system plans to rapidly expand the use of video consultations.

The aim of this group is to share practical learning, tips and challenges when introducing this complex service change, and to learn from existing evidence.

We want this space to be helpful in progressing your work, rather than competing with it.

This group is convened by Jo Scott

Active members

  • Photo of Maria Dorthea Skov
  • Photo of Joriam Ramos
  • Photo of Robyn Lewes
  • Photo of Krishna Nair
  • Photo of Ripal Patel
  • Photo of Sabrina Das
  • Photo of Nazakat Merchant
  • Photo of Liz Harrison