Yvonne Morgan
Proactive Hospital Improvement Coach
University Hospitals Bristol and Weston NHS Foundation Trust
England - South West
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Yvonne Morgan joined the group Liberating Structures in healthcare 1 month, 1 week ago
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Yvonne Morgan posted a new activity comment 2 months, 1 week ago
Is the documentation of the NHS standard process for discharge summaries available to view?
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Yvonne Morgan posted a new activity comment 2 months, 1 week ago
This is interesting..a quality management system specific to healthcare organisations. I will have to check out ISO 7101:2023 in more detail. Thanks for sharing this Tom.
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Caitlin Bateman and Yvonne Morgan are now friends 4 months ago
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Yvonne Morgan posted a new activity comment 1 year, 5 months ago
I totally agree. The essential elements of risk based thinking, control of non-conformities, and a corrective action system. I think working these consistently in the QMS with an internal audit program can ultimately yield what the last clause of ISO 9001 looks at for high reliability in organisations.
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Yvonne Morgan posted a new activity comment 1 year, 5 months ago
I would say both clause based and process based are important. I know in ISO 9001:2015 version of the standard, the Quality manual is optional but I would say it helps when you are building and designing your QMS and in that there is the process map customized to the organisation. To view the clause based for internal audit straight generically…Read more
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Yvonne Morgan posted a new activity comment 1 year, 5 months ago
Hello Sam. In my previous work, when we designed and build the QMS for the previous organisation, we linked the clauses to the processes so when it came to internal audits, these were clause based but still linked to the organization’s processes. I gather it depends on what you are looking to achieve. One of the ISO clauses look at context of the…Read more
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I would say both clause based and process based are important. I know in ISO 9001:2015 version of the standard, the Quality manual is optional but I would say it helps when you are building and designing your QMS and in that there is the process map customized to the organisation. To view the clause based for internal audit straight generically…Read more
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Yvonne Morgan joined the group Culture of Continuous Improvement 1 year, 7 months ago
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