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Member's groups

  • Applying behavioural insights in healthcare

    The latest insights from behavioural science help us better understand all of the factors that influence people’s behaviour – that’s patients and the public as well as healthcare staff. This helps us create more […]

  • Complexity Approaches to support Quality Improvement

    This group will consider the impact of emerging theories around complex systems – such as complex responsive processes, Dialogic OD and systems thinking – on how we approach quality improvement. It will also foc […]

  • Co-production

    In co-produced health care, organisations work with people who use services, carers and communities in equal partnership. It’s easy to do it wrong and quite hard to get it right, but it isn’t rocket science, and […]

  • Learning from Excellence

    Whilst it is important to learn from events where things have not gone well, the majority of healthcare interactions go safely. Despite this, we have focus the much of our learning about safety from adverse […]

  • Measurement for Improvement

    Are you interested in how we can make the best use of data to inform decision-making and take appropriate action?  Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]

  • Lean Healthcare

    Lean continues to become increasingly popular in health. This group will exchange information on current thinking and discuss ideas on the application and adaption of Lean thinking to the health care sector. Join […]

  • Primary Care

    This group is open to anyone working in or interested in primary care. It is convened by Rammya Mathew, who is a London based GP with an interest in quality improvement. This group is a learning space – it’s not […]

  • Urgent and Emergency Care

    The importance of keeping the front door of acute services open, flowing and safe for patients has never been greater. With a relentless increase in numbers attending ED, OOH services at breaking point in the […]

  • Human-Centred Design in Health and Care

    Design thinking is increasingly used in industry to ensure the user is the focus of the final product. There is now a growing movement looking at how design thinking can be used in health and care improvement […]

  • Building improvement capability across boundaries

    This group is open to anyone interested in discussing, exploring and collaborating on project ideas for the Q Exchange 2019 theme, “Building improvement capabilities across boundaries”

  • Understanding alternatives to traditional models of outpatients

    This group is open to anyone interested in discussing, exploring and collaborating on project ideas for the Q Exchange 2019 theme, “Understanding alternatives to traditional models of outpatients”

  • Organisational Resilience & Safety-II

    We strive to provide high quality, safe care whilst operating in a complex environment, facing considerable uncertainty on a daily basis. The degree of volatility, complexity, uncertainty and ambiguity is […]